OCTO Change Management Specialist

Collaboredge Inc.

1d

About The Position

OCTO is seeking a Change Management Specialist who will leads change governance processes, facilitates CAB meetings, assess risks, and ensures smooth implementation of IT changes with minimal disruption to operations.

Requirements

• Experience in change management or release management roles
• Experience with IT Service Management (ITSM) tools, preferably ServiceNow
• Experience facilitating Change Advisory Boards and governance processes
• Ability to work independently and collaboratively across diverse teams
• Experience writing and maintaining Change Management Standard Operating Procedures
• Experience managing and reporting on Key Performance Indicators and metrics for Change Management
• Experience with drafting communications for Change Management
• Documentation of post-implementation review and root cause analysis for failed changes
• 6-10 yrs. as a Configuration Management Specialist or similar
• 6-10 yrs. performing change management and release management activities
• 6-10 yrs. Hardware and Software configuration experience
• 6-10 yrs. Configuration Management software and database experience
• Bachelor’s degree in IT or related field or equivalent experience
• ITIL v4 Foundation certification

Nice To Haves

• Experience in government IT operations (federal, state, or local)
• ITIL v4 Managing Professional or Strategic Leader certification

Responsibilities

• Provides configuration management planning.
• Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits.
• Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level