OCS State Disbursement Unit Supervisor

State of Vermont • Waterbury, CT

19d

About The Position

The State Disbursement Unit Supervisor is responsible for overseeing the daily operations of the State Disbursement Unit within the Office of Child Support (OCS). This role includes managing a team of Financial Specialists, ensuring the accurate and timely processing of child support payments, and maintaining compliance with federal requirements. This position requires diverse experience in using multiple applications/programs such as Adobe, all Microsoft programs, and many others. It is essential that the right candidate be comfortable using technology. The supervisor will also handle the reconciliation of financial accounts, manage accounts payable and receivable, and respond to financial inquiries from both internal and external stakeholders. The Office of Child Support is federally mandated to provide holistic, family-centered, trauma-informed services. Thus, in this role, impartiality, equity, empathy, and procedural justice are key. Furthermore, Child support law is challenging and ever-changing. It requires adaptability, openness, and flexibility. This position, OCS State Disbursement Unit Supervisor (Job Requisition #53949) , is open to all State employees and external applicants. Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Requirements

• Experience in supervising and leading a team.
• Strong knowledge of accounting principles.
• Excellent organizational, analytical, and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Bachelor's degree or higher AND three (3) years or more of experience at a professional level in human services or business administration, INCLUDING one (1) year at a supervisory, administrative or consultative level.
• Associates degree OR two (2) years or more of full-time college coursework AND five (5) years or more of experience at a professional level in human services or business administration, INCLUDING one (1) year at a supervisory, administrative or consultative level.
• High school diploma or equivalent AND seven (7) years or more of experience at a professional level in human services or business administration, INCLUDING one (1) year at a supervisory, administrative or consultative level.

Responsibilities

• Supervise and provide guidance to Financial Specialist III staff
• Oversight of the State Disbursement Unit includes managing the daily reconciliation of the ACCESS system and the depository account, ensuring accurate entry of accounts payable, receivables, and general ledgers in VISION.
• Conduct regular team meetings to communicate updates, address issues, and foster a collaborative work environment.
• Oversee unit training and development to enhance skills and knowledge related to financial operations and child support services.
• Review and respond to financial requests and inquiries from internal and external customers, providing clear and accurate information.
• Collaborate with internal staff and customers to resolve complex financial issues
• Ensure all financial operations comply with federal and state regulations and guidelines.
• Work is performed under the general supervision of the Operations Manager.

Benefits

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees