Ocean Export Operations

LOGISTEED America, INC • Elk Grove Village, IL

2d • Onsite

About The Position

LOGISTEED America, Inc. is a premier provider of logistics and supply chain solutions, delivering intelligent transportation, warehousing, freight forwarding, and customs services across the U.S. and globally. The Export Specialist reports to the LOGISTEED-America, Inc. Branch Manager. This position requires key skills and experience including knowledge of international ocean export transportation, excellent organizational skills, and the ability to multi-task and produce accurate workflow in a fast-paced, high-pressure freight forwarding operations environment. The role primarily supports export operations and requires a positive contribution to the team's success.

Requirements

• Knowledge of international ocean export transportation
• Excellent organizational skills with the ability to multi-task
• Knowledge to produce accurate workflow in a fast-paced, high-pressure freight forwarding operations environment
• Ability to communicate and interact with Internal Stakeholders, Management and Customers in a productive and professional manner
• Maintain accuracy in data entry, management, reporting and system information
• Read and comprehend SOP’s, work instructions, email and documents
• Demonstrate competency in computer software and daily use of technology
• Working collaboratively with internal and external stakeholders
• Exercise discretion and independent judgment in investigating and resolving issues
• Follow established procedures and meet or exceed safety, quality and productivity standards
• High school diploma / GED
• Experience in the international export industry
• Effective, clear, and concise communication skills
• Detail oriented with ability to solve problems independently as well as in a team environment
• Demonstrated experience interacting, developing and maintaining customer relationships
• Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
• Proven competencies in Microsoft Office products
• Ability to understand any and all safety requirements and regulations (OSHA)
• Ability to pass all TSA background requirements
• Understand and comply with EMCP (Export Management & Compliance Program)
• Ability to work flexible hours according to business needs
• Ability to read, analyze and interpret documents
• Ability to respond effectively, professionally and in a timely manner to inquiries or complaints
• Must be legally authorized to work in the United States
• Ability to read, write and count
• Ability to work independently and in support of the team
• Ability to review work area and determine requirements

Nice To Haves

• Previous experience with CargoWise1 preferred
• Preferred Ocean Export experience

Responsibilities

• Communicate and interact with Internal Stakeholders, Management and Customers in a productive and professional manner
• Maintain accuracy in data entry, management, reporting and system information
• Read and comprehend SOP’s, work instructions, email and documents
• Demonstrate competency in computer software and daily use of technology
• Working collaboratively with internal and external stakeholders
• Exercise discretion and independent judgment in investigating and resolving issues
• Follow established procedures and meet or exceed safety, quality and productivity standards
• Perform tasks safely
• Ensure area housekeeping requirements are met
• Abide by all OSHA rules and LOGISTEED America, Inc. safety practices
• Meet established procedures and productivity, safety and quality standards
• Meet attendance & punctuality standards
• Communicate both orally and in writing in a clear and concise manner
• Count or verify freight for accuracy and/or damage and infestation
• Perform labeling, sorting, wrapping, packing and repacking for shipments as needed
• Cross train to all functions in Export Operations
• Investigate and plan the most appropriate route for a shipment, taking into account the nature of the goods, cost, transit time and security
• Negotiate and/or assist in the negotiation of contracts, transportation and handling costs
• Obtain, check and/or prepare all transportation documentation to meet Customs and insurance requirements, packing specifications, and compliance with local and international regulations
• Liaise with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements
• Arrange ocean transport for urgent and high-value freight and manage the risk door to door
• Arrange courier and specialist hand-carry services
• Work closely with customers, colleagues and third parties to ensure smooth operations to deadlines
• Maintain communication and control through all phases of the journey, including the production of management reports and statistics
• Maintain current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
• Manage multiple customers across the globe coordinating shipments between multiple carriers and modes of transportation
• Work safely and efficiently in a fast-paced environment
• Maintain a safe, secure, clean and orderly office
• Assist in onboarding, training, and mentoring new associates on export operations
• Participate in application of LUS policies and procedures including but not limited Attendance and Punctuality policy, progressive corrective action, and other
• Perform other duties as assigned by Manager or Supervisor
• Ability to work independently and in support of the team
• Ability to review work area and determine requirements
• Contribute to team effort by accomplishing related results as needed
• Ability to travel if needed for business necessity
• Be available on a rotating basis for holiday, night and weekend shifts to meet required customer/business needs
• Work independently as well as professionally with all support team members, customers and service providers

Benefits

• PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED