Occupancy Strategy Lead

Cushman & Wakefield • San Jose, CA

5d

About The Position

The Occupancy Strategy Lead is a critical role for strategic space management, driving efficiency, scalability, and alignment with business goals. Oversees and provides occupancy planning expertise in supply, capacity, and demand of Client’s portfolio of space. The Occupancy Strategy Lead is ensuring planning exercises align with the client strategic vision and are often responsible for a campus, headquarters, or region of the portfolio comprised of locations with more concentrated headcount.

Requirements

• Bachelor’s degree (BA/BS) in a related discipline or field of study (i.e. Architecture, Interior Design, Corporate Real Estate & Facilities Management Planning/Coordination, Facilities, Project or Construction Management, etc.)
• Five to Seven years experience in a corporate real estate environment
• Possesses strong analytical skills and the ability to develop conclusions and recommendations
• Maintains a working knowledge of CAFM software, space management systems and relational database functionality.
• Demonstrates proficiency in architectural and engineering drawings, concepts & design
• Experienced in managing projects of varied scope and complexity
• Proficient in MS Office Suite software applications
• Excellent customer service and interpersonal relationship skills
• Ability to work independently and as part of a team
• Able to build strong relationships with internal and external partners to deliver effective services
• Strong oral, written and presentation skills
• Assumes ownership of requests in order to ensure successful completion
• Strong attention to detail and quality
• Ability to handle concurrent projects with minimal supervision and direction

Responsibilities

• Maintain a strong partnership with the client organization
• Develop a robust SPO delivery organization that can adapt in a fast-paced, dynamic environment
• Ensure all SPO deliverables are met including SLA and KPI requirements. Makes recommendations to enhance operational efficiency & service delivery.
• Ability to direct development of program tools and deliverables which accomplish recommended solutions.
• Coaches the team in providing effective space planning solutions and move management delivery for all project types (Expansions, Relocations, Consolidations, Refreshes)
• Ability to direct the development of planning proposals, site assessments for space efficiencies, utilization metrics and supply & demand studies
• Oversees a more complex asset or region for the client portfolio. May also oversee a larger business unit or more complete business unit relationship and often conducts special projects related to occupancy such as M&As. May carry managerial responsibilities for multiple occupancy planners on a team.
• Direct the overall planning and development of new spatial activities and the activities of current projects and programs
• Work closely with peers on the account leadership team, other service lines, and client representatives regarding proper staffing, future projects, and maintaining proper client relationships
• Prepare operational presentations and reports illustrating Space pipeline, progress, challenges, opportunities, and recommendations. Conduct meetings with clients, Space team members and cross-functional account members to inform, consult, request action, and seek approval with internal and client stakeholders.
• Ensure compliance with core program standards - all C&W tools, processes, templates, and outputs standardized and customized to the client
• Demonstrate proactive solutioning through root cause analysis, solution development, evaluation of options, and alternatives and recommendation of the best course of action for projects, processes, and overall program operations
• Collaborate with IFM, PDS, and client RE leadership for alignment and day-to-day operations. Recommend adjustments to processes when misalignment is identified
• Oversee the creation and maintenance of playbooks, templates, and tools
• Coach the team in providing effective space planning solutions and move management delivery for all project types (expansions, relocations, consolidations, refreshes); client relationship management; vendor relationship management; talent management; and resource utilization
• Direct the development of planning proposals, site assessments for space efficiencies, utilization metrics, and supply and demand studies and direct the delivery of project activities, including relocations, restacks, renovations, and consolidations
• Establish goals and objectives with timetables for the organizational unit and sub-units supervised

Benefits

• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
• In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees