Occupancy Specialist II (Loma Linda Commons)

WinnCompanies•Loma Linda, CA

1d•$20 - $22•Onsite

About The Position

WinnCompanies is searching for a Occupancy Specialist II to join our team at Loma Linda Commons, is a 120-unit residential community located in Loma Linda, CA. In this role, you will perform all day-to day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a mixed income property while maintaining budgeted occupancy at the highest attainable rents at all times. The selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM. The pay range for this position is $20.45 to $21.98 per hour, depending on experience.

Requirements

High school diploma or GED equivalent.
3-5 years of relevant work experience.
Prior experience working with LIHTC.
Experience with web-based applications and computer systems such as Microsoft Office.
Excellent customer service skills.
Outstanding interpersonal and communication skills.
Superb attention to detail.
Ability to work under pressure.
Ability to work with a diverse group of people and personalities.

Nice To Haves

Associate's degree.
COS, SHCM and CPO certifications preferred.
Knowledge of Yardi or Real Page software.
Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry.

Responsibilities

Process initial, interim, and annual recertifications.
Notify residents of their impending recertifications using notices supplied by Property Management Software.
Conduct the recertification interviews with residents.
Review each recertification to ensure that all checklist items are complete.
Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores).
Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority.
Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary.
Ensure all information is accurate and entered in the Property Management Software.
Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
Assist the Property Management staff with all facets of the move-in process.
Ensure that files comply with the regulations of all funding/regulatory agencies.
Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due.
Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely.
Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations, including but not limited to: completing guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available, etc.
Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process.
Perform special assignments as necessary.