Occupancy Specialist II (Lakeview Tower)

WinnCompanies•Baltimore, MD

2d•$26

About The Position

WinnCompanies is searching for a Occupancy Specialist II to join our team at Lakeview Tower, a 301-unit affordable housing community located in Baltimore, MD. In this role, you will perform all day-to day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a mixed income property while maintaining budgeted occupancy at the highest attainable rents at all times. The pay rate for this role is $26.00 per hour. The selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM.

Requirements

High school diploma or GED equivalent.
3-5 years of relevant work experience.
Experience with web-based applications and computer systems such as Microsoft Office.
Excellent customer service skills.
Outstanding interpersonal and communication skills.
Superb attention to detail.
Ability to work under pressure.
Ability to work with a diverse group of people and personalities.
Ability to consistently meet required deadlines and follow schedules.
Ability to complete repetitive tasks with a high level of detail.
Ability to plan and schedule 4 months of work activity.

Nice To Haves

Associate's degree.
CPO, COS and/or SCHM certifications.
Experience with Yardi or RealPage property management software.

Responsibilities

Process initial, interim, and annual recertifications.
Notify residents of their impending recertifications using notices supplied by Property Management Software.
Conduct the recertification interviews with residents.
Review each recertification to ensure that all checklist items are complete.
Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores).
Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority.
Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary.
Ensure all information is accurate and entered in the Property Management Software.
Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
Assist the Property Management staff with all facets of the move-in process.
Ensure that files comply with the regulations of all funding/regulatory agencies.
Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due.
Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely.
Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations, including but not limited to: completing guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available, etc.
Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process.
Perform special assignments as necessary.

Benefits

Regular full-time US employees are eligible to participate in the following benefits:
Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families