Occupancy Coordinator -YMCA of the North Shore

YMCA OF THE NORTH SHORE INC•Beverly, MA

6d•$56,000 - $60,000•Onsite

About The Position

In this position, you will handle the day-to-day leasing and marketing activities for our apartment rentals, from move-ins to lease renewals. You’ll be a key player in ensuring smooth transitions for residents, maintaining compliance with regulations, and promoting our housing community.

Requirements

Strong organizational and communication skills
Ability to maintain confidentiality and accuracy
Experience with leasing, property management, or related administrative work preferred
Comfortable working with compliance guidelines and housing regulations
Proficiency in computer systems and database management (experience with Onsite a plus)
A positive, service-focused attitude with the ability to work independently and as part of a team
An associate’s or Bachelor’s degree in a related field is preferred.
Strong understanding of issues facing low-income populations and a commitment to promoting social equity.
Proficient computer skills with standard business software and office equipment.
Excellent interpersonal and communication skills to work effectively with diverse populations.
Strong organizational, problem-solving, and independent work skills.
Ability to work collaboratively in a team environment.
Ability to navigate multi-level buildings.
Must be able to lift at least 25 lbs. and have sufficient mobility to meet resident needs.
Ability to act quickly and appropriately in unexpected situations.
Valid driver’s license and/or reliable transportation required.

Responsibilities

Schedule initial and annual recertification interviews
Collect and process resident and applicant documents
Accurately calculate income, assets, and other qualifications
Ensure timely move-ins to minimize vacancy loss
Maintain accurate and compliant waitlists
Promptly and accurately maintain all file documentation within Onsite software
Keep clear, confidential records of resident interactions and program outcomes
Prepare move-ins and recertifications in compliance with company and regulatory policies
Attend required meetings and complete assigned trainings
Perform other related duties as assigned