Occupancy Coordinator -YMCA of the North Shore

YMCA OF THE NORTH SHORE INC•Beverly, MA

1d•Onsite

About The Position

The YMCA of the North Shore is a leading nonprofit committed to strengthening the community through youth development, healthy living, and social responsibility. This role, also referred to as a Leasing & Marketing Coordinator, focuses on connecting individuals and families with safe, welcoming housing and ensuring an exceptional resident experience. The position involves handling day-to-day leasing and marketing activities for apartment rentals, from move-ins to lease renewals, ensuring smooth transitions for residents, maintaining compliance with regulations, and promoting the housing community.

Requirements

Strong organizational and communication skills
Ability to maintain confidentiality and accuracy
Comfortable working with compliance guidelines and housing regulations
Proficiency in computer systems and database management
A positive, service-focused attitude with the ability to work independently and as part of a team
Strong understanding of issues facing low-income populations and a commitment to promoting social equity
Proficient computer skills with standard business software and office equipment
Excellent interpersonal and communication skills to work effectively with diverse populations
Strong organizational, problem-solving, and independent work skills
Ability to work collaboratively in a team environment
Valid driver’s license and/or reliable transportation required

Nice To Haves

Experience with leasing, property management, or related administrative work preferred
Experience with Onsite software a plus
An associate’s or Bachelor’s degree in a related field is preferred

Responsibilities

Schedule initial and annual recertification interviews
Collect and process resident and applicant documents
Accurately calculate income, assets, and other qualifications
Ensure timely move-ins to minimize vacancy loss
Maintain accurate and compliant waitlists
Promptly and accurately maintain all file documentation within Onsite software
Keep clear, confidential records of resident interactions and program outcomes
Prepare move-ins and recertifications in compliance with company and regulatory policies
Attend required meetings and complete assigned trainings
Perform other related duties as assigned