Occupancy and Recertification Specialist

Related • Baltimore, MD

9d • $22 - $23

About The Position

Do you want to make an impactful difference by providing affordable housing to those that need it most? Are you passionate about building strong connections with residents? Are you looking to find more than just a job – rather a career filled with purpose?
If so, we are looking for you to join our team as an Occupancy and Recertification Specialist (Section 8 and Low Income Housing Tax Credit LIHTC) at Kirkwood House in Baltimore, MD.
WHAT YOU’LL BE DOING AS AN OCCUPANCY AND RECERTIFICATION SPECIALIST
Utilize your organizational skills and experience to provide the preeminent affordable housing accommodations in your community
Through your daily interactions with prospective and current residents, you’ll create a welcoming experience and sense of community.
Interview and process applications for new move-ins and lease-ups according to affordable program guidelines.
Process certifications (including initial, interim, and annual); calculate retroactive rent while conforming to all applicable guidelines.
Collect necessary documentation from current or prospective residents, and process verifications.
Maintain accurate wait and transfer lists; review applicant files to determine eligibility.
Facilitate renewal and recertification process for all residents.
Apply correct rents for annual and interim recertification; adjust to remain compliant.
Participate in marketing, leasing, and resident move-in experiences, including partnering with maintenance to ensure unit turn for move in.
Prepare all required agency reporting to standard.
Maintain leasing and marketing reports as needed.
Support site and office operations as assigned by manager.

Requirements

• You have at least 1 year of experience with HUD Project Based Section 8, LIHTC / Low Income Housing Tax Credit, and other affordable housing programs preferred
• You have COS/TCS/BOS credentials, or willing to attain within six months to one year of hire; training is provided
• You are committed to exceed expectations of those around you by providing exceptional service
• You bring determination each day – embracing constructive criticism and pushing to get better
• You believe in teamwork – that we are better, together
• You are trustworthy and reliable to do the right thing – no matter what
• You welcome everyone and know the best ideas are born through diversity of thought and perspective
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem- solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Responsibilities

• Interview and process applications for new move-ins and lease-ups according to affordable program guidelines.
• Process certifications (including initial, interim, and annual); calculate retroactive rent while conforming to all applicable guidelines.
• Collect necessary documentation from current or prospective residents, and process verifications.
• Maintain accurate wait and transfer lists; review applicant files to determine eligibility.
• Facilitate renewal and recertification process for all residents.
• Apply correct rents for annual and interim recertification; adjust to remain compliant.
• Participate in marketing, leasing, and resident move-in experiences, including partnering with maintenance to ensure unit turn for move in.
• Prepare all required agency reporting to standard.
• Maintain leasing and marketing reports as needed.
• Support site and office operations as assigned by manager.

Benefits

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.…and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees