Observability / Reliability Engineer Lead (US)
About The Position
The Observability/ Reliability Engineer Lead manages / leads a team of technology development / designs professionals in providing a wide range of application or system solutions to the organization, ensuring standards are met and business objectives are achieved. Also provides technical leadership and guidance beyond own team. Depth & Scope: Deep expertise and knowledge of Bank, technology standards and leading large and varied teams of professionals Extensive knowledge and understanding of businesses and/or organizational practices/ disciplines Advanced knowledge of external competition, industry and/or market trends in relation to own function / business Directs/manages a large and diverse group / team of IT professionals (e.g. up to 50) focused on complex development, system enhancements, new releases, large-scale applications / projects across multiple product lines / businesses, involving significant scope and complexity Sets operational team direction and works autonomously in the management of the unit and collaborates with others to establish and execute on common goals
Requirements
- Undergraduate degree or Technical Certificate
- 10+ years related experience
- Deep expertise and knowledge of Bank, technology standards and leading large and varied teams of professionals
- Extensive knowledge and understanding of businesses and/or organizational practices/ disciplines
- Advanced knowledge of external competition, industry and/or market trends in relation to own function / business
- Directs/manages a large and diverse group / team of IT professionals (e.g. up to 50) focused on complex development, system enhancements, new releases, large-scale applications / projects across multiple product lines / businesses, involving significant scope and complexity
- Sets operational team direction and works autonomously in the management of the unit and collaborates with others to establish and execute on common goals
Nice To Haves
- Graduate degree, preferred
- 5+ years of expertise in reliability engineering concepts including SLI, SLO, error budget, incident and problem management, resiliency patterns, etc.
- 5+ years of experience with observability platforms including Dynatrace, Splunk, Datadog, etc.
- 5+ years of experience with automated monitoring and alerting: building monitoring frameworks, dashboards, alert tuning.
- Advanced understanding of distributed and cloud native systems engineering including scalability, high availability, and performance optimization
- Strong hands-on experience with Azure and infrastructure as code using Terraform
- 5+ years of experience with CI/CD pipelines and automated testing frameworks
- Proficiency in at least one modern language (Python or Java) with strong scripting skills
- Strong technical leadership and cross functional influencing experience with ability to communicate abstract technical concepts in business meaningful terms.
- 5+ years of technical strategy and roadmap development experience
Responsibilities
- managing / leading a team of technology development / designs professionals
- providing a wide range of application or system solutions to the organization
- ensuring standards are met and business objectives are achieved
- providing technical leadership and guidance beyond own team
- setting operational team direction
- collaborating with others to establish and execute on common goals
Benefits
- Growth opportunities and skill development
- health and well-being benefits
- savings and retirement programs
- paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- banking benefits and discounts
- career development
- reward and recognition
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
