OBS Associate Director (d31)

Corebridge Financial • Houston, TX

57d • Hybrid

About The Position

As part of the CRBG Participant Services leadership group you will be responsible for managing operations and providing leadership and oversight to our Accenture colleagues supporting the Operations Business Support functions. The Associate Director will be responsible for oversight of processes and procedures for your assigned teams. You will be expected to balance the needs of multiple stakeholders, making sound decisions by using data analysis, experience, and judgment. Take ownership for key outcomes. Our career progression program will provide you with the opportunity to develop your skills, strengthen your productivity and be eligible to progressively advance to positions with an increased responsibility and increased compensation. We provide you with the training and opportunity for development along with a pay for performance culture to earn additional recognition and bonuses.

Requirements

• Proven record of providing direction, motivating and growing employees to drive performance.
• Demonstrated management abilities and leadership skills to include leading by example, coaching techniques, counseling, group facilitation and change management.
• Strong business acumen to support decision making tactics in a fast paced, budget metric driven, service environment.
• Motivation to drive for results and be a self-starter who can adapt to change and “think outside” the box using both analytical and technical skills to solve problems.
• 5+ years of experience in a supervisory or management role.
• 5+ years of project management and business analysis experience.
• High School Diploma or equivalent work experience.

Responsibilities

• Provide direction and coaching to motivate and grow talent.
• Work with VP and Director to provide operational guidance and set priorities for the OBS team.
• Conduct management team and individual meetings routinely, provide training and tools necessary for processing effectiveness and risk management.
• Set measurable business goals for the department and individual managers.
• Provide specific feedback to the OBS leads supporting the team for growth and development
• Build internal and external relationships to facilitate administration of service delivery.
• Serve as expert across the multiple OBS functions possessing deep responsibility insight and a steward for a strong control environment.

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED