Nutrition Services Retail Supervisor (Hospital)
About The Position
Purpose : A Nutritional Services Retail Supervisor in a hospital setting oversees the daily operations of the cafeteria, coffee shop, or other retail food outlets. They ensure high-quality, safe food service to staff, visitors, and patients while managing retail staff, inventory, cash handling, and compliance with sanitation regulations Hours: 12:30pm-9:00pm , including alternating weekends What you will do: Staff Supervision: Supervises hourly associates, including scheduling, training, coaching, and assigning daily tasks. Retail Operations: Oversees cafeteria/retail area cleanliness, food display, and service standards. Inventory & Cash Management: Manages inventory levels, ensures proper stock levels, and handles cash register reporting, including reconciling daily revenue and sales reports. Food Safety & Compliance: Maintains compliance with federal, state, and local sanitation regulations, including HACCP standards, temperature checks, and proper food handling. Customer Service: Ensures excellent customer service for guests, doctors, and staff. Operations Support: Acts as the primary contact in the absence of Food Service Management and may cover essential positions during shortages.
Requirements
- 3-5 years supervisory experience in food service operations.
- High school diploma or equivalent.
- Completion of Sanitation Certification Course or ServSafe Certification within 6 months of hire.
- Excellent computer and customer service skills, effective communication, and ability to work well with others in service situations.
Nice To Haves
- Associate degree preferred.
- Customer-Service call center experience preferred.
Responsibilities
- Staff Supervision: Supervises hourly associates, including scheduling, training, coaching, and assigning daily tasks.
- Retail Operations: Oversees cafeteria/retail area cleanliness, food display, and service standards.
- Inventory & Cash Management: Manages inventory levels, ensures proper stock levels, and handles cash register reporting, including reconciling daily revenue and sales reports.
- Food Safety & Compliance: Maintains compliance with federal, state, and local sanitation regulations, including HACCP standards, temperature checks, and proper food handling.
- Customer Service: Ensures excellent customer service for guests, doctors, and staff.
- Operations Support: Acts as the primary contact in the absence of Food Service Management and may cover essential positions during shortages.
Benefits
- Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
- Retirement savings program with employer matching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
