Nutrition Service Associate Technician

Corewell Health • Trenton, MI

9d • Onsite

About The Position

Responsible for all aspects of patient meal service which may include answering phones in the call center; assembling patient trays; cleaning and sanitizing dishes, pot and pans, equipment, and work area according to established standards; delivering and picking up patient meal trays; requisition, receive and put away stock and tasks associated with these activities. Communicates effectively. Provides excellent patient and family centered care and services.

Requirements

• Must be able to read, write, speak, and communicate effectively in English.
• Requires hand-eye coordination, manual dexterity, ability to distinguish food types for therapeutic diets, ability to function in a crowded, physically demanding fast paced environment for extended periods of time.
• Knowledge or willingness to learn proper lifting techniques and safety precautions using equipment such as the dish machine, extractor, garbage disposals and potentially hazardous cleaning products.
• Customer service focus.
• For call center: strong phone etiquette skills, service orientation, and computer skills.
• Must be able to prioritize and multi-task and keep focused in a busy, noisy environment.

Nice To Haves

• High school graduate or equivalent
• Food service experience
• For Transporters Only: Driver’s License and Industrial truck permit required by the hospital.

Responsibilities

• Provide patient meal service including accurate portioning and presentation of menu items, set up of tray assembly station, and tray assembly.
• Transport tray carts and deliver trays to patients.
• Collect soiled trays and return to kitchen.
• Stock distributes and/or collect patient menus.
• Perform call center duties including ability to answer multiple line phone, input patient selections into computer while ensuring compliance to dietary restrictions and attention to special needs.
• Obtain and document patient food and beverage selections, intake and other preferences as directed.
• Perform dish room duties including breakdown of soiled trays.
• Washing, sanitizing and proper storage of pots and pans.
• Operate dish machine, properly handle and stock clean service ware and equipment according to established safety and sanitation standards.
• Collect and dispose of trash.
• Sweep and mop floors.
• Clean and sanitize kitchen equipment.
• Maintain work area including requisitioning, receiving, rotating, and putting away stock while meeting established standards for safety and sanitation.
• Transportation of food carts within the department, and to patient care areas or other locations as assigned.
• Able to work independently and as part of the team.
• Identifies and communicates opportunities for waste reduction and service improvements to leadership per established guidelines.
• Meets productivity, regulatory compliance, and service standards for assigned area.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED