About The Position

Advances the Agency’s mission to promote health and well-being within the community by conducting in-person eligibility assessments for home-delivered and congregate nutrition services, in accordance with applicable laws, regulations, and program standards.

Requirements

  • A qualified applicant will have three (3) years of education and/or experience that demonstrates the knowledge, skills, and abilities required for the position.
  • Qualifying experience may include any combination of the following:
  • High school diploma or GED; and
  • Experience in social services, nutrition services, eligibility determination, or community program coordination;
  • Experience working with older adults and/or individuals with disabilities in a social service setting;
  • Experience conducting client or participant assessments and maintaining accurate documentation.
  • Background Check. All positions must pass a basic criminal history check. Conviction of a crime may not necessarily prohibit employment. Some may require additional clearance, including but not limited to national or state fingerprinting.
  • Driving for Agency Business. Applicants must possess a current driver's license in their state of residence and acceptable driving history. May require proof of personal automobile liability insurance [ORS Chapter 806] and use of a personal vehicle for business use. Ability to travel throughout service area.
  • Knowledge of eligibility requirements for nutrition programs.
  • Ability to conduct in-person assessments and determine participant needs.
  • Knowledge of available social service programs and resources for older adults and people with disabilities.
  • Ability to collect, analyze, and report data accurately.
  • Experience with electronic data entry systems (such as GetCare).
  • Knowledge of confidentiality rules, including HIPAA and mandatory reporting.
  • Ability to establish and maintain effective working relationships with program participants, volunteers, staff, and community partners.
  • Skill in organization, scheduling, and time management to meet program timelines and documentation requirements.

Responsibilities

  • Ensures accurate eligibility and assessment for Home Delivered and Congregate Meals
  • Collects and maintains accurate records and data
  • Provides person-centered and culturally responsive services
  • Protects consumers and reduces Agency risk
  • Provide Nutrition Education to consumers as per the program standards
  • Conducts face-to-face assessments with participants to determine eligibility for home-delivered or congregate meal services in accordance with applicable federal and state requirements.
  • Applies program criteria and procedures to evaluate individual need and confirm qualification for services.
  • Completes annual reassessments or as required to determine continued eligibility.
  • Tracks participant reassessment schedules and maintains accurate documentation of assessment outcomes and actions taken.
  • Identifies participant risks or unmet needs and makes referrals to Aging and Disability Resource Connection (ADRC) Specialists or other community partners as appropriate.
  • Provides documentation and communication to support participant continuity of care and adherence to program standards.
  • Participates in outreach planning, conducts community outreach, and collaborates with program partners to support program goals.
  • Develops and implements strategies and activities to meet program goals in the areas of food nutrition, nutrition education, physical activity and self-management of chronic conditions.
  • Develops and maintains trusted relationships with program participants through professionalism, compassion, reliability, and follow-through.
  • Motivates participants to engage in a variety of health promotion activities.
  • Embraces and exhibits the Agency Mission, Vision, and Core Values.
  • Provides excellent customer service, meeting the needs of participants with courtesy, professionalism, and follow-through.
  • Interacts with others in a respectful, culturally appropriate manner and utilizes language services as needed to communicate with individuals whose primary language is not English.
  • Maintains the skills and knowledge required to perform the job effectively, seeking additional training and education as appropriate.
  • Collaborates with other Agency staff and community service partners to improve service access and participant outcomes.
  • Follows all program and Agency policies, procedures, and regulations.
  • Maintains confidentiality and data security in accordance with HIPAA and Agency policy.
  • Accurately completes required documentation in accordance with federal, state, funding, and Agency requirements.
  • Reports potential risks or service concerns promptly to the appropriate supervisor or designee.
  • Plan, coordinate, and deliver nutrition and health promotion education to Older Americans Act (OAA) nutrition program participants in accordance with federal and state requirements.
  • Ensure nutrition education is provided on a regular schedule, quarterly education at congregate meal sites and at least annually for home-delivered meal participants.
  • Coordinate nutrition education activities under the oversight of the Program Manager and utilize approved educational resources from authorized agencies.
  • Maintain accurate documentation, tracking, and reporting of nutrition and health promotion activities to support compliance, evaluation, and audit requirements.
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