Nursing Office Specialist

Halifax Health•Daytona Beach, FL

About The Position

This individual is responsible for patient placement and flow, adjusting staffing levels based on organizational needs under the direction of the House Supervisor, and assignment of attending physician for inpatient admissions. Other responsibilities as assigned to maintain operation of organization. We're glad you're here. As a cornerstone of our community, we need strong, compassionate and talented medical professionals just like you. Our team works together to ensure that families receive the highest-quality care in a pleasant setting where they feel valued. If you're interested in exploring career opportunities within Halifax Health and unsure of where to start, upload your resume here. Our Recruiters will review and contact you if there is an opportunity that seems like a good match. Recognized as one of the 50 Top Cardiovascular Hospitals™ in the United States by IBM Watson Health™, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks.

Requirements

High School Diploma or GED equivalent required; Associate's degree in healthcare related field preferred
One year experience in a hospital setting is preferred
Business office experience is preferred
Strong verbal/written communication skills and excellent customer service required
Ability to handle high levels of stress due to varying and unpredictable situations
Strong knowledge of medical terminology
Must have general PC operational knowledge and skills, Microsoft Office
Provides outstanding customer service.
Demonstrate ability to perform multiple tasks simultaneously and independently, with minimal supervision.
Recognize and react to changing priorities.
Effectively communicate with physicians, peers, and nursing leadership.

Nice To Haves

Associate's degree in healthcare related field preferred
One year experience in a hospital setting is preferred
Business office experience is preferred

Responsibilities

Handles assignment of attending physician for inpatient admission.
Computer skills must include the ability to input data, retrieve data, and prepare reports.
Evaluate, coordinate, monitor, and document all activities associated with the transfer process.
Coordinates communication between the referring physician and the accepting physician.
Verify organizational capacity and capability prior to any communication with accepting physician.
Maintain working knowledge of current Trauma criteria and EMTALA guidelines.
Assesses patient flow and coordinates activities to ensure accurate, timely patient placement.
Appropriately prioritize placement of internal transfers, direct admissions, ED, and PACU patients.
Provide patient data to physicians and house supervisor as requested.
Constant communication with house supervisor regarding patient flow and resource concerns.
Ensure accuracy of Tele Tracking and Kronos data.
Coordinate activities related to clinical resource management.
Maintain accurate records of CSO employees time worked in Kronos.
Provide reports utilizing Tele Tracking patient flow data and Kronos clinical resource data, as requested.
Coordinates activities to notify appropriate physician of consult within targeted timeframe.
Utilization of Vocera, hands-free headsets per department guidelines/policies.
Performs all other duties as assigned by immediate Supervisor or Manager.