Nursing Informatics Specialist (NP)

Real HR Hero - Thompson HR Consulting • Sacramento, CA

23d • $135,000 - $175,000 • Remote

About The Position

Come work for a company that makes a difference within the communities of the State of California. This company works on cutting-edge prevention programming, providing counties with an independent administrative and fiscal intergovernmental structure. Our client helps fund, develop, and implement California's mental health services and educational programs. As a mental health organization, this company actively seeks to support qualified disabled candidates in obtaining employment with their company and is an Equal Opportunity Employer. Please complete the self-identification section of the application. The Nursing Informatics Specialist (“NIS”) (NP) is an advanced clinical informatics practitioner responsible for designing, configuring, optimizing, and supporting clinical workflows and medication-related functionality within electronic health record (EHR) systems, including SmartCare, Epic, and related public-sector health IT platforms. This role requires licensure as a Nurse Practitioner and deep experience in behavioral health, medication management, and e-prescribing workflows. The NIS serves as a bridge between clinical practice, prescriber workflows, and health information technology by evaluating care processes, translating clinical needs into system design requirements, and ensuring EHR configurations support safe, effective, and compliant care. Particular emphasis is placed on e-prescribing (eRx), medication reconciliation, controlled substance workflows, order sets, nursing documentation, clinical decision support, and regulatory compliance for behavioral health and government-sector programs. This role collaborates with end users, other nursing & prescribing SMEs, trainers, vendors, and IT teams to support high-quality care delivery through optimized informatics and evidence-based system design.

Requirements

• Active Nurse Practitioner (NP) license in the United States (any state).
• Five (5) years of NP experience in behavioral health settings.
• Three (3) years of direct experience supporting EHR systems, clinical informatics, workflow analysis, or related health IT functions, including:
• Experience performing system build, configuration, or application analysis within an EHR environment.
• Ability to analyze and document nursing/prescribing workflows with attention to regulatory requirements and operational needs.
• Clinical understanding of controlled substances workflows, refill processes, drug interactions, and prescribing regulations.
• Proficiency in understanding data structures in EHR systems and mapping them to workflows, reports, and clinical documentation.
• Ability to configure medications, templates, safety alerts and security roles in EHR.
• Ability to conduct clinical/technical troubleshooting and develop resolutions collaboratively with users and vendors.
• Ability to identify sensitive information and maintain confidentiality with tact and discretion.
• Excellent written and verbal communication, including the ability to translate complex technical issues for clinical users.
• Ability to collaborate with cross-functional teams, including clinical, administrative, and technical staff.
• Strong initiative and accountability, with the ability to manage multiple priorities in a remote environment.
• Demonstrated flexibility and the ability to adapt to shifting deadlines, priorities, and project requirements.
• Ability to assess system issues, identify root causes, and recommend data-driven or workflow-based solutions.
• Critical thinking, problem-solving, and a strategic mindset, with the ability to think ahead and initiate proactive solutions.
• Strong attention to detail, with a focus on operational excellence and efficiency.
• Curious, tech-savvy, and adaptable, with a growth mindset and enthusiasm for learning.
• Detail-oriented and organized, with a strong commitment to code quality and best practices.
• Demonstrates initiative, independence, and resourcefulness in completing assignments.
• Comfortable working in dynamic settings, including both remote environments.
• Able to adhere to a structured work schedule as set by the department supervisor, attend virtual meetings on time, and consistently report on work productivity.
• Knowledge of EHR applications, clinical documentation tools, and healthcare IT systems.
• Demonstrate the ability to read, comprehend, and respond appropriately through written or verbal form; demonstrate tactfulness when communicating including internal communication with staff members of all levels; ability to communicate with a variety of audiences effectively.
• Demonstrate the ability to effectively apply common sense and follow through to daily tasks; demonstrate the ability to work with little or no supervision; demonstrate excellent analytical skills; demonstrate the ability to efficiently conduct research and ask appropriate probing questions to complete necessary tasks.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit and stand; use phone and headset; use hands, arms, fingers to type; answer phones; write; use calculator; demonstrate strength to lift and carry materials weighing up to 10 pounds; demonstrate clear vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone; and drive a motor vehicle on public roads and highways.

Nice To Haves

• Master’s degree preferred (Nursing, Healthcare Informatics, Health Information Technology, or related field).
• Experience in public health, acute care, or community-based care preferred.
• Experience working with other clinicians and operational teams to improve workflow and system usability.
• Familiarity with SQL, reporting tools, and data structures preferred.
• Proficiency with Microsoft Office Suite and familiarity with SQL, reporting tools, or data visualization tools is preferred.

Responsibilities

• Participate in the analysis, testing, validation, documentation, and deployment of new builds, enhancements and updates to EHR applications functionality.
• Conduct workflow assessments to identify areas for improvement.
• Configure and optimize e-prescribing workflows, including medication lookup, medication reconciliation, controlled substance protocols, and prior authorization workflows.
• Conduct clinical scenario-based testing with a focus on nursing and prescribing workflows and safety to ensure that configurations align with operational needs, regulatory requirements, and clinical best practices.
• Translate clinical practice standards, prescribing protocols, and medication-related documentation requirements into EHR functional specifications and build requirements.
• Validate build readiness from a clinical and prescriber workflow lens before promotion to production.
• Develop and maintain documentation, including workflow diagrams, build guides, test scripts, data mapping, and change logs.
• Assist in developing and maintaining training materials for clinical and non-clinical users; collaborate with trainers to ensure alignment between build and training environments.
• Participate in governance activities related to formularies, medication lists, and clinical content.
• Ensure workflows comply with federal/state prescribing regulations, including behavioral health and public-sector requirements.
• Provide clinical input into training content and design specifically for other healthcare professionals.
• Support data extraction, reporting needs, and preparation of dashboards or analytics elements that rely on application configuration and data availability.
• Adhere to change control processes and ensure smooth transitions across development, test, and production environments.
• Maintain ongoing communication with leaders regarding system updates, issues, and enhancement opportunities.
• Demonstrate compliance with privacy, confidentiality, and security requirements in handling protected health information (PHI).
• Perform other duties as assigned, demonstrating flexibility and commitment to organizational success.
• This position will have access to various applications that house confidential information, including county records, employee demographic and private behavioral health information; ensure that access is used responsibly, maintaining the integrity and security of systems while preventing accidental or malicious misuse.

Benefits

• 10% company-sponsored retirement account (401a) 100% vested – additional compensation/retirement.
• Medical, Dental, Vision, LTD, Life Insurance, Wellness Program, FSA
• Generous PTO plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees