About The Position

Provides direct patient care including ADLs, hygiene, mobility, and basic treatments. Monitors and reports patient condition, supports safety and comfort, maintains equipment, and ensures a clean environment. Collaborates with nursing staff, documents care and delivers excellent customer service in a fast-paced setting.

Requirements

  • High School Diploma or Equivalent.
  • BLS Certification
  • Strong interpersonal communication skills - both verbal and written.
  • Patient, compassionate nature.
  • Ability to operate as part of a team, alongside physicians and nurses.
  • Proficiency in computer-based data management programs and information systems.
  • Must work in a fast-paced environment with positive customer service skills.

Nice To Haves

  • Nursing Students
  • 1-2 years previous patient care experience
  • Customer service experience
  • CNA Certified
  • Experience with primarily thoracic, breast/plastic, head and neck surgery patients preferred

Responsibilities

  • Direct Patient Care: Assists with ADLs, hygiene, mobility, toileting, and emotional support. Administers basic treatments (e.g. dressing changes, telemetry, specimen collection). Supports nursing personnel in providing direct patient care. Assists patients with daily activities. Measures and records daily weights. Measures and records vital signs, I&Os, and monitors patient condition. Performs blood glucose monitoring.
  • Reports changes in patient condition: Knowledgeable of the normal values and ranges for vital signs and I&O’s, recognizes abnormal findings and reports to the primary nurse. Participates in daily Huddle. Documents timely in the patients’ medical record.
  • Determines priorities of care: Demonstrates flexibility in responding to patient needs while completing assignments. Completes all assignments unless otherwise directed by charge nurse. Works as a team member in meeting the unit needs. Seeks approval for reprioritization of more complex events deviating from original assignment. Performs activities as needed without supervision.
  • Provides and Maintains Safety and Comfort Measures for Patient: Answers call lights promptly and courteously and provides interventions as appropriate. Ensures call bell and telephone are within reach of patient prior to leaving patient room. Cleans, stocks and sets up rooms for arriving patients. Checks for appropriate patient IDs including falls and allergy. Ensures patient rooms are neat and clean. Recognizes need for and responds to all bed and chair alarms in an expeditious manner. Works as Patient Safety Technician as needed. Rounds with purpose using appropriate scripting. Gives report to oncoming shift.
  • Maintains Safe Environment. Adheres to OSHA, Joint Commission, Board of Health and hospital standards. Observes and maintains isolation precautions. Follows hand washing protocol. Maintains a clean and clutter free work environment. Uses and stores equipment properly. Wears and uses communication devices (Vocera) according to policy. Must work in a fast-paced environment with positive customer service skills.
  • Equipment Care: Maintains log of all equipment sent to Clinical Engineering for repair. Reports all lost or equipment unable to be repaired to charge nurse. Returns rental equipment in a timely manner with patient identification. Keeps equipment cleaned and charged. Notifies unit associate of equipment needing repair and attaches appropriate repair tag. Orients new staff in care of equipment.
  • Provides Emotional Support to Patient and Significant Others: Observes and responds to emotional needs of patient and/or significant other. Reports observations to RN for follow up. Seeks information regarding teaching goals for individual patients. Observes RN instructions to patients and provides consistent reinforcement as needed.
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