Nurse Supervisor

HEARTSHARE HUMAN SERVICES OF NEW YORKNew York, NY
$110,000 - $120,000

About The Position

Heartshare is a mission-driven organization dedicated to empowering individuals and strengthening communities through compassionate, high-quality care. As a Nursing Supervisor working 35 hours per week, you’ll have the opportunity to make a meaningful impact while maintaining a healthy work-life balance. At Heartshare, we value our staff as much as the people we serve offering a supportive team environment, opportunities for professional growth, and the chance to be part of an organization that is truly making a difference every day. This role requires travel between Queens, Brooklyn, and Staten Island to support multiple program sites. Mileage and tolls will be reimbursed in accordance with company policy. Under the direction of the Associate Vice President of Nursing Services, the Nurse Supervisor is responsible for ensuring the quality of medical, nursing and other health-related services that are provided to individuals with I/DD in all Heartshare day and residential programs in collaboration with their families and consistent with the philosophy of person-centered planning. Provides clinical supervision to nursing staff as well as implements appropriate nursing care practices, standards, and procedures. Ensures that the services are delivered in a manner appropriate to individual needs, including cultural and religious preferences, individual strengths and unique interests. Oversee training and ensure competencies. Assist in the supervision, training, and professional development of program RNs, LPNs, and AMAP staff. Provide guidance and direction today and residential Program Coordinators/Managers on strategies and techniques for effective oversight of medical services provided to the individuals in their programs. Assist in providing training and direction to residential staff regarding the management of medical emergencies/crisis. Monitor staff training initiatives in health-related areas to ensure that staff are appropriately trained and kept up to date. Provide individuals, families, and staff with health education. Assist in teaching AMAP classes. Undertake appropriate follow-up activities with assigned nurses, including training and professional development activities. Ensure that nursing staff are well versed in curricula presented in health-related training programs and that nursing staff oversight and direction in programs is consistent with training curricula. Recommend and implement nursing care practices, standards, and procedures. Assist with the development of new as well as existing nursing treatment plans. This may include training of program staff in plan goals and execution. Remain current in best practices via review of appropriate literature and professional development activities (webinars, trainings, etc.). Keep abreast of changes in the field. Act as liaison between programs and outside medical providers to ensure individuals receive the best medical care available. Consult with and serve as a liaison to community providers. This includes hospital health care personnel during inpatient stays, including but not limited to admissions and discharges. Monitor and record progress on hospitalized individuals. Participate in interdisciplinary team meetings during hospitalizations and coordinate plan of discharge for individuals served. Recommend hospital discharge plan of care, oversees implementation and follows up to ensure compliance. Facilitate the resolution of family concerns regarding necessary and appropriate treatment in difficult cases as delegated by AVP of Nursing. Help to develop and oversee internal systems and policies as needed and agreed upon AVP of Nursing Services, Quality Assurance, and Senior Management. Conduct frequent, periodic medical reviews to ensure quality of medical care provided. Assist programs to prepare for internal and external audits. Act in the capacity of the program nurse when there are program vacancies. This includes participating in team meetings. Respond to emergency calls as per phone tree. Assist in recruitment, hiring, orientation, performance evaluation, discipline, and discharge of assigned nursing staff. Ensure that all medical equipment used by nursing staff is in excellent working order. Serve as a standing member of agency-wide committees including DD Risk Management, SRC, HRC, and Informed Consent committees. Assume leadership role with respect to health-related matters. Function as a resource to agency on health-related matters. Follow any other job-related instructions and perform any other job-related duties requested by any person authorized to give instructions and assignments, and especially the AVP of Nursing.

Requirements

  • Associate Degree in Nursing; bachelor's degree preferred.
  • License and current registration as a RN in the State of New York.
  • Valid NYS Driver’s License and maintain it in good standing.
  • Ability to read, write, speak, and understand English.
  • Excellent oral and written communication skills.
  • Excellent organizational skills.
  • Interpersonal skills necessary to interact effectively with co-workers, employees, individuals, families, and outside contacts.
  • Ability and willingness to accept ‘on call” responsibilities over a twenty-four hour, seven days per week period.
  • Must be able to maintain the strictest confidentiality.
  • Proficiency in the use of computers, appropriate software, and Outlook email system.
  • Knowledge of equipment typically used by persons receiving services, including wheelchairs and adaptive devices.
  • Ability and willingness to travel to various program sites.

Responsibilities

  • Ensuring the quality of medical, nursing and other health-related services that are provided to individuals with I/DD in all Heartshare day and residential programs in collaboration with their families and consistent with the philosophy of person-centered planning.
  • Provides clinical supervision to nursing staff as well as implements appropriate nursing care practices, standards, and procedures.
  • Ensures that the services are delivered in a manner appropriate to individual needs, including cultural and religious preferences, individual strengths and unique interests.
  • Oversee training and ensure competencies.
  • Assist in the supervision, training, and professional development of program RNs, LPNs, and AMAP staff.
  • Provide guidance and direction today and residential Program Coordinators/Managers on strategies and techniques for effective oversight of medical services provided to the individuals in their programs.
  • Assist in providing training and direction to residential staff regarding the management of medical emergencies/crisis.
  • Monitor staff training initiatives in health-related areas to ensure that staff are appropriately trained and kept up to date.
  • Provide individuals, families, and staff with health education.
  • Assist in teaching AMAP classes.
  • Undertake appropriate follow-up activities with assigned nurses, including training and professional development activities.
  • Ensure that nursing staff are well versed in curricula presented in health-related training programs and that nursing staff oversight and direction in programs is consistent with training curricula.
  • Recommend and implement nursing care practices, standards, and procedures.
  • Assist with the development of new as well as existing nursing treatment plans. This may include training of program staff in plan goals and execution.
  • Remain current in best practices via review of appropriate literature and professional development activities (webinars, trainings, etc.).
  • Keep abreast of changes in the field.
  • Act as liaison between programs and outside medical providers to ensure individuals receive the best medical care available.
  • Consult with and serve as a liaison to community providers. This includes hospital health care personnel during inpatient stays, including but not limited to admissions and discharges.
  • Monitor and record progress on hospitalized individuals.
  • Participate in interdisciplinary team meetings during hospitalizations and coordinate plan of discharge for individuals served.
  • Recommend hospital discharge plan of care, oversees implementation and follows up to ensure compliance.
  • Facilitate the resolution of family concerns regarding necessary and appropriate treatment in difficult cases as delegated by AVP of Nursing.
  • Help to develop and oversee internal systems and policies as needed and agreed upon AVP of Nursing Services, Quality Assurance, and Senior Management.
  • Conduct frequent, periodic medical reviews to ensure quality of medical care provided.
  • Assist programs to prepare for internal and external audits.
  • Act in the capacity of the program nurse when there are program vacancies. This includes participating in team meetings.
  • Respond to emergency calls as per phone tree.
  • Assist in recruitment, hiring, orientation, performance evaluation, discipline, and discharge of assigned nursing staff.
  • Ensure that all medical equipment used by nursing staff is in excellent working order.
  • Serve as a standing member of agency-wide committees including DD Risk Management, SRC, HRC, and Informed Consent committees.
  • Assume leadership role with respect to health-related matters.
  • Function as a resource to agency on health-related matters.
  • Follow any other job-related instructions and perform any other job-related duties requested by any person authorized to give instructions and assignments, and especially the AVP of Nursing.

Benefits

  • Rewarding Work in a team environment.
  • Paid vacation, sick, personal days, and holidays.
  • 403(B) retirement plans with employer contribution.
  • Health, dental, vision and life insurance.
  • Employee Assistance Program (EAP).
  • Flexible spending account (Dependent Care, Medical, Parking, and Transit).
  • Employee Appreciation Programs and Events.
  • Tuition Assistance Program.
  • Professional Development opportunities.
  • Wellhub Discount
  • Verizon Wireless Discount.
  • BJs Membership discount.
  • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

251-500 employees

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