Nurse Navigator 2, MNI Office, FT, 8:00am - 4:30pm
About The Position
Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. It has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, supported by philanthropy and driven by its faith-based mission of medical excellence. Baptist Health has been named one of Fortune’s 100 Best Companies to Work For for 25 years, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, it was the most awarded healthcare system in South Florida. The organization emphasizes its people-centric culture, fostering personal connections among colleagues and meaningful relationships with patients and their families, rooted in purpose and a commitment to compassion and quality. The Nurse Navigator (NN) acts as a multidisciplinary team leader and liaison between patients, family, physicians, clinical care teams, community organizations and BHSF leadership. The NN is responsible for leading coordination of care across the continuum, providing education, support and resources to patient/family, facilitate shared decision making, patient advocacy, ensuring timely access to quality multidisciplinary care and patient satisfaction. The NN will monitor individuals, populations and program outcomes and engage in quality improvement activities.
Requirements
- Bachelor Science Nursing (BSN) degree
- Active Registered Nurse license
- Advanced Cardiovascular Life Support (ACLS) certification
- Basic Life Support (BLS) certification
- Neonatal Resuscitation Program (NRP) certification
- Pediatric Advanced Life Support (PALS) certification
- Certification in area of expertise
- Five years nursing experience in key relevant areas: MedSurg, Oncology Care (Inpatient/Outpatient Oncology, Infusion, Radiation, BMT, etc.), Patient Navigation or related service (Case Management, Care Coordination, Social Work, Population Health, etc.), or specific Disease Sites (Breast, GI, GU, Neuro, etc.)
- Skilled in Microsoft Office (Word, Excel, Sharepoint, TEAMS)
- Skilled in EMR applications (HEDIS, STAR, etc.)
- Typing skills
Nice To Haves
- Experience working in a hospital, managed care or medical office
- Bilingual English/Spanish
Responsibilities
- Act as a multidisciplinary team leader and liaison between patients, family, physicians, clinical care teams, community organizations and BHSF leadership
- Lead coordination of care across the continuum
- Provide education, support and resources to patient/family
- Facilitate shared decision making
- Provide patient advocacy
- Ensure timely access to quality multidisciplinary care and patient satisfaction
- Monitor individuals, populations and program outcomes
- Engage in quality improvement activities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
