Nurse Manager - Urology Clinic - Full Time 8 Hour Days (Exempt) (Non-Union)

University of Southern California•Los Angeles, CA

13d

About The Position

The Nurse Manager holds 24-hour accountability for the quality of patient care, efficiency of operations, and human resources management for area(s) assigned. S/he will strive to achieve the optimal patient experience in a cost-effective manner, while applying evidenced-based leadership and practice. The Nurse Manager is responsible for the provision of safe patient care, in a manner that is consistent with the professional standards and hospital policies. The Nurse Manger promotes a positive and professional environment; supervises charge nurses and front line staff; maintains a stable and productive staff; involves staff at all levels in Shared Governance and Magnet Forces; and makes data driven decisions. S/he will role model performance and behaviors that are consistent with the values of the organization, furthering its mission, vision and strategic plan. Manages all clinical operations of the HC3 Clinic, ensuring the clinic runs smoothly and efficiently under the direction of the Regional Operations Director and dotted line reporting to the Chief Nursing Officer USC Care and Ambulatory Services. Implements new programs and procedures to improve services and operations. Supervises the utilization of resources and the application of technological developments for patient care. Performs complex and varied administrative and clinical assignments including working as part of the nursing team as needed. Directs nursing practice at HC3 Urology. Serves as a liaison for education/competency and services for HC3 and clinic satellites. Serves as a personal contact for HC3 clinic manager (Administrative), physicians, staff, and outside departments in order to address problems, issues or concerns that require attention. Ensures patient care and services, clerical functions and financial management are carried out in collaboration with hospital administration and the medical staff in compliance with organizational goals and appropriate agency requirements. Other duties as assigned.

Requirements

Bachelor’s Degree Nursing Degree in Nursing.
Two years’ experience in a management or charge nurse position required.
Three years’ experience as a RN required.
Must be computer literate in Outlook, Word and Excel.
Excellent analytical, problem-solving, planning and evaluation skills.
Excellent communication skills both oral and written.
Committed to excellence in patient care and customer service.
Commitment to continuous quality improvement and results driven outcomes.
Committed to the development of professional practices.
Able to function independently and as a member of a team.
Organization/time management skills.
Registered Nurse - RN (CA Board of Registered Nursing) Valid California License.
Basic Life Support (BLS) Healthcare Provider from American Heart Association.
Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).

Nice To Haves

Master’s degree Nursing Degree in Nursing or in progress, strongly preferred Master’s Degree in Nursing may be in lieu-of Bachelor’s Degree in Nursing.
Experience in the field of Internal Medicine preferred.
Experience in Acute or Ambulatory setting preferred.
Experience in Urology preferred.

Responsibilities

Directly or indirectly supervises all subordinate staff.
Recruits, screens, hires, orients, and trains staff.
Evaluates employee performance and provides guidance and feedback to assigned staff.
Counsels, disciplines, and/or terminates employees as required.
Trains all clinical staff to ensure compliance with organizational policies.
Maintains staff records.
Makes recommendations for promotions, terminations, and salary decisions.
Evaluates employee performance.
Serves as coach and mentor to staff.
Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention.
Performs daily rounding with purpose on staff, providers, and patients.
Participates in monitoring and evaluating the quality and appropriateness of patient care.
Reviews patient care programs to determine effectiveness in meeting established goals for care, treatment, and/or procedures, adherence to departmental and organizational policies, and conformance with established patient care standards.
Initiates appropriate action to correct or enhance patient care programs.
Investigates and resolves incidents and complaints or suggestions from physicians, patients, visitors, and staff.
Corrects deficiencies, if any, and prepares documentation or explanation as needed.
Liaises with other departments to facilitate problem resolution.
Records and investigates all incidents/accidents that occur.
Ensures patient care is rendered in accordance with regulatory and accreditation agency standards and federal and state regulations.
Displays understanding of governing regulations, Title 22 and JCAHO requirements, defining and maintaining the standards of nursing practice while ensuring consistency with hospital standards.
Oversees activities of quality assurance programs.
Participates in policy formation, long-range planning, and policy making for the hospital and the department.
Develops and implements administrative policies and procedures.
Ensures adherence to policies and procedures, provides interpretation as needed.
Assesses staff education needs and oversees development of education programs.
Promotes staff participation in educational opportunities and activities.
Administers use of facilities, equipment and space, as well as maintenance and repair of existing facilities and equipment.
Promotes effective communication and working relationships between staff, providers, and departments.
Communicates information, assignments, priorities, and special requests to staff.
Manages the clinic schedule and workload of staff.
Approves time off requests, completes payroll activities (Kronos).