Nurse Manager/Clinical Flow Leader (Perioperative) - Full Time

Boston Medical Center•Boston, MA

43d•$83,000 - $120,500

About The Position

The Nurse Manager/Clinical Flow Leader is a registered nurse who functions as a patient care provider, supervisor and clinical resource for staff. She/he implements management and clinical activities. Coordinates clinical activities to ensure that the nursing process is operationalized utilizing Standards of Care/Standards of Practice. Primary responsibilities include ensuring the provision of patient care consistent with department/hospital and regulatory standards. The Nurse Manager/Clinical Flow Leader is responsible for the coordination of all movement of patients within the IPP in a safe and efficient manner. This position will interface with Charge Nurses from the IPP area as well as the anesthesia site officers and providers as a single point of contact. As a liaison with supporting departments, the Nurse Manager/Clinical Flow Leader will be responsible for troubleshooting issues which impact efficient patient care and flow.

Requirements

Graduate of an accredited baccalaureate nursing program (BSN) required.
Work requires current Massachusetts RN license. Certification in related specialty areas encouraged.
Work requires a minimum of three to five years clinical experience.
Work requires a minimum of two years clinical experience relevant to the unit patient population.
Analytical abilities required to organize, supervise and evaluate the work of others, to develop, interpret, implement, and evaluate policies, procedures and standards.
Strong interpersonal skills with the ability to guide, direct, mentor, train and work collaboratively in a team building environment.
Effective English communication skills (oral and written).
Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus.
Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information in EHR.
Work requires physical ability to perform the core job responsibilities in accordance with practice setting demands for patient populations regularly served
Basic proficiency with EPIC.

Responsibilities

Performs management duties in collaboration with the nurse director to achieve and maintain quality services and positive employee relations.
Assumes overall unit management within established policies, procedures, labor and supply budgets in the absence of the nurse manager.
Supervises (hires, evaluates, and disciplines) all RN and non-RN staff according to established personnel policies, procedures and union contracts.
Initiates and facilitates problem solving by timely identification and communication of staff and patient care issues and solutions to nurse manager.
Assures that staff schedules are completed and posted in accordance with nursing department policies, procedures and union contract requirements.
Acquires, maintains, and utilizes knowledge of current labor contracts and personnel policies and procedures, initiates timely and appropriate management interventions, inclusive of coaching, counseling and progressive discipline. Works collaboratively with Human Resources/Labor Management staff as needed.
Provides off shift and weekend leadership coverage, as needed.
Provides feedback and monitoring off shift of performance improvement plans.
Promotes and facilitates staff's professional development to ensure the unit provides quality nursing cares.
Promotes staff development and clinical competency by facilitating staff attendance of unit in-services, appropriate outside conferences, and department committees.
Promotes own professional development by attendance at conferences with a management/clinical focus.
Develops staff assignments for patient care taking into consideration individual staff abilities and learning needs.
Works collaboratively with the nurse director and nurse educator to establish, facilitate and coordinate a preceptor program.
Participates in quality improvement activities and on committees to ensure that Standard of Care/Practice are evaluated and met.
Completes unit based quality improvement/risk management projects in collaboration with the nurse manager.
Participates in assigned committees and communicates timely information to nurse manager and staff.
Facilitates unit based, approved research projects.
Promotes practice that is in compliance with appropriate statues and regulations and evidence based practice (i.e., DPH, Joint Commission, OSHA, etc.).
Performance quality audits of EMR documentation.
Coordinates clinical activities to ensure safe and efficient functioning of the unit based on patient needs.
Collaborates with appropriate team members to promote a smooth flow of patients through the hospital system.
Promotes and maintains effective professional relationships with all healthcare team members to ensure that patient care issues are addressed in a timely manner.
Acts as a clinical role model to staff through provision of direct patient care in accordance with appropriate department policies and procedures.
Promotes the Nursing Department's mission, vision and values and professional practice model.
Coordinates a morning huddle with respective charge RNs from the IPP, and anesthesia site leader to review the cases for the day and plan accordingly
Maintains global awareness of all areas within the IPP throughout the shift, coordinating with all support departments.
Serves as a liaison with other departments (Lab, Imaging, ED, inpatient units) to handle issues that arise during the shift that impeded throughout and to coordinate problem solving with respective IPP areas.
Works in coordination with the ED and Charge RNs to coordinate add on cases and transfers direct admits, as needed.
Partners with bed control on the placement of patients post anesthesia and post procedure.
Mediates conflicts among departments within IPP and external to the IPP.
Interprets/translates for patients/families/visitors when needed and when conversant in his/her native language. Requests Interpretive Services when needed.
Utilizes hospital's Values as the basis for decision making and to facilitate the division's hospital mission.
Follows established hospital infection control and safety procedures.
Performs other duties as needed.