Nurse Manager – Case Management
About The Position
Position purpose: Provides clinical and operational leadership for the Case Management department, including direct management and supervision of a team of case managers. Oversees utilization review, admission, continued stay, and discharge planning processes to ensure appropriate utilization of services, quality outcomes, and cost‑effective care delivery. Collaborates with multidisciplinary teams, payers, and regulatory agencies to integrate requirements into care delivery while promoting efficient transitions of care and optimal patient outcomes. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.
Requirements
- Bachelor of Science in Nursing (BSN) from an accredited school of nursing.
- Valid and current State of Michigan Registered Nurse (RN) license.
- Four years of recent clinical nursing experience
- Experience in utilization review, care coordination, or related functions
Responsibilities
- Case Management Leadership and Supervision Provides direct leadership and supervision to a team of case managers, including performance management, coaching, and day‑to-day operational support.
- Assigns work, monitors workloads, and ensures appropriate coverage to meet patient care and operational needs.
- Supports onboarding, training, competency development, and ongoing professional growth of case management staff.
- Facilitates staff engagement, collaboration, and adherence to departmental policies and professional practice standards.
- Escalates staffing, performance, or workflow concerns as appropriate and partners with nursing leadership and HR to address issues.
- Utilization Management & Regulatory Oversight Oversees and performs admission, continued stay, and discharge reviews to ensure compliance with payer contracts, InterQual or equivalent criteria, and regulatory requirements.
- Reviews medical records to validate documentation supports severity of illness and intensity of services provided.
- Collaborates with physicians, nursing, social work, and interdisciplinary teams to support appropriate level of care determinations and discharge planning.
- Serves as a key liaison with payers and external case managers regarding utilization, authorization, and progression toward discharge.
- Identifies, monitors, and reports trends related to utilization, quality of care, and opportunities for improvement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
