Nurse Liaison

Minnesota Eye Consultants • Minnetonka, MN

1d • $28 - $31 • Onsite

About The Position

The Nurse Liaison ensures that surgical patients are medically optimized for their surgical procedures. This includes providing support to the providers by answering surgical patient calls, e-prescribing medications, triaging patient concerns, answering general patient phone calls and other medical administrative responsibilities such as patient paperwork to ensure superior patient care. Starting pay range is $28.00-31.00/hour.

Requirements

• LPN or RN, experience preferred
• Open and willing to try new workflows and ideas.
• Ability to remain calm at all times and escalate issues to appropriate levels of management.
• Comprehensive knowledge of EHR system and ability to use it efficiently.
• Knowledge of medical terminology.
• Current BLS required

Responsibilities

• Complete all preoperative surgical calls (Ambulatory Surgery Center (ASC)).
• Ensure surgical chart is complete (H&P, blood work, EKG, IOL pick, surgery order).
• Triage patient calls regarding ocular concerns. Determines clinic visit necessity.
• Document all calls using the Patient Communication log in the Electronic Health Record (EHR).
• Review all pathology reports; contacts patients and/or provider with results as directed and records communication in EHR.
• Complete medication refill requests obtained via fax, phone call or patient portal.
• Answer patient calls and/or portal requests to provide education, answer questions, etc. to ensure superior patient care.
• Send tasks via EHR when necessary to enlist the assistance of other team members.
• Complete same day post-operative surgical calls.
• Participate in trainings and meets requirements for Merit Based Incentive Payment System (MIPS) measures, HIPAA compliance and Protected Health Information.
• Perform all patient related duties as assigned to ensure quality patient care.
• Other duties as assigned.

Benefits

• Health Insurance (medical, dental, vision, HSA)
• Paid Time Off (PTO)
• Holiday Pay
• 401K Retirement Savings Plan
• Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
• Employee Assistance Program
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees