Older Adult Protective Services Nurse Investigator

Philadelphia Corporation for Aging • Philadelphia, PA

45d • Onsite

About The Position

Under the supervision of an Older Adult Protective Services Supervisor, the Nurse Investigator is responsible for providing investigation, intervention, assessment, and short-term case management services for consumers aged 60 and above who are at risk of abuse, neglect, and financial exploitation.

Requirements

• A valid LPN/RN license.
• Minimum of two years of experience in community home health.
• Ability to function independently as staff educator, multi-disciplinary team member and consultant.
• Experience addressing complex psychosocial, medical, legal, and ethical client situations is strongly preferred.
• The ideal candidate must have the ability to work with challenging clients and skills in case assessment are essential.
• Second language abilities also preferred.
• Strong organizational skills with high energy level.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• Possesses advocacy skills and a sense of professional ethics with a commitment to confidentiality.
• Possess the ability to serve as a team player. And crisis intervention.
• Skilled in clinical assessment
• High level of flexibility.

Nice To Haves

• Experience addressing complex psychosocial, medical, legal, and ethical client situations is strongly preferred.
• Second language abilities also preferred.

Responsibilities

• Investigates allegations of abuse, neglect, financial exploitation, and abandonment.
• Completes a thorough assessment of an older adults needs and creates a care plan to mitigate risks to older adults.
• Assesses the need for emergency intervention and testifies in court as needed.
• Resolves issues related to very complex cases involving medical and psychiatric problems.
• Provides guidance and direction to fellow investigators working with very high-risk consumers who present complex medical and psychiatric symptoms.
• Advises investigators about laws, regulations, and policies governing services to frail, mentally ill, physically, and financially vulnerable consumers.
• Documents all case activity in accordance with State regulations, agency policies, and best practices.
• Identifies resources and service gaps and participates in joint planning with health, mental health, and other human services agencies to strengthen coordination and continuity of care.
• Establishes relationships with mental health, health, legal, housing and welfare providers so that access to services can occur with a minimum of delay and collaboration on cases is ensured.
• Arranges and conducts case conferences and participates in on-going problem-solving, program evaluation and development with all staff.
• Collaborates with staff of other PCA long term care departments, meeting with them regularly to problem-solve.
• Participates in orientation and training of new hires and conducts in-services with the rest of the OAPS department.
• Attends regular supervision, staff, and unit meetings.
• Receives training from PDA in Older Adult Protective Services Investigations and performs the duties of backup Investigator when required.
• Performs other related duties as assigned.
• Ensures records and reports are legible, timely, accurate, complete and relevant.
• Ability to establish rapport with PCA staff, consumers, providers, families, and outside agencies.
• Bring problems and possible resolutions to supervisory conference.
• Participate in special projects as assigned.
• Other duties as assigned.

Benefits

• Medical, prescription drug, vision, and dental coverage
• Flexible spending plan (health and dependent care)
• EAP, life insurance, short- and long-term disability insurance
• Pre-tax commuting, and parking benefits
• 403(b) retirement plan with employer contributions and optional employee pre-tax contributions.
• Annual paid time off includes holidays, sick days, personal days, and weeks' vacation depending on tenure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees