Nurse Flow Manager

Mass General Brigham•Boston, MA

6d•Onsite

About The Position

Brigham and Women’s Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research. As manager of the Perianesthesia Department, the PACU Flow Manager has direct responsibility for maximizing efficiency of patient flow, controlling the transfer of patients to and from the Operating Room/Procedural Areas to the PACU. As part of the management team, time will be spent directing and monitoring patient flow in the extremely complex, high patient volume PACU. Decisions made regarding patient flow and PACU department utilization have direct impact on the expenditure of resources and maximization of revenues. This position is the key controller, facilitator, and integrator of the effectiveness and efficiency with which the daily dynamic schedule functions. The PACU Flow Manager works in collaboration with the anesthesia floor leader, nursing management, and surgeons in determining, through critical judgment and decision-making, that optimum utilization is attained and maintained. The PACU Flow Manager will develop and promote a team philosophy and interdisciplinary collaboration among staff to foster a continuum of care for the perioperative patient. At the Brigham, we place great value on being a diverse and inclusive community. Brigham Health and the Department of Nursing are dedicated to diversity, equity and inclusion as we aim to reflect the diversity of the patients in our local community. We have a dedicated focus on equity. Thus, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum or human diversity: race, gender, sexual orientation, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Requirements

Graduated from an approved school of nursing; bachelor’s degree required, MSN preferred.
Current license to practice as a registered nurse in the State of Massachusetts.
Extensive knowledge of patient flow and perianesthesia department operations.
Continually update clinical knowledge & skills through formal and informal education and review of the current literature.
Proven ability to work well independently, possess sound decision making skills and work effectively when required to make and facilitate complex decisions.
Must possess strong interpersonal communication and negotiation skills to provide effective leadership for promoting interdisciplinary collaborative teamwork.
Must possess strong analytical and organizational abilities in order to make effective decisions in an expedient manner while maintaining high quality care standards. Must be able to appropriately prioritize room and staffing resources based upon patient needs and established protocols. Uses expertise and judgment in determining appropriate patient placement.
Must demonstrate ability to effectively communicate, negotiate, and problem solve with physician staff over PACU bay assignments. Must often act as a liaison between staff and physicians in determining most appropriate resource allocation.
Must demonstrate fair and equitable practice in assigning staff, determining overtime, and providing input into performance evaluations.
Must be able to promote a customer-oriented philosophy among all staff within the area.
Must demonstrate independent judgment within the scope of this position, while maintaining effective relations with outside referring organizations, internal physicians, and departmental staff.
Ability to work under extremely stressful conditions.
Must be able to utilize computer applications programs.

Nice To Haves

Recent charge nurse experience preferred.

Responsibilities

Directs the efficient flow and movement of patients to and from the PACU department.
Establishes effective communications with nursing management, anesthesia floor leader, surgeon, and hospital administration to ensure efficient utilization of the PACU department.
Ensures that optimum utilization is maintained with minimum use of overtime and additional staff.
Establishes and sustains successful external relationships with ancillary departments to assure smooth and efficient functioning of the PACU department.
Develops and maintains a plan of organization which facilitates congruency with organizational goals.
Monitors the accuracy of the Epic scheduling program and interacts with Information Systems to ensure that the integrity of the system is maintained.
Plans for additional staffing as needed and secures resources with consideration of budget impact.
Implements and monitors adherence to personnel and departmental policies.
Establishes and maintains an environment conducive to high morale and job satisfaction, fulfillment of staff goals, and delivery of optimum performance.
Performs all other duties as assigned.