Nurse Advocate

Hologic

31d

About The Position

At Hologic, we value professionals who combine clinical expertise with empathy, advocacy, and educational excellence. We are seeking a Nurse Advocate as a part of our Market Development team who can deliver outstanding support and guidance to our patients and providers, acting as a trusted advisor and resource.

Requirements

• Active RN license in good standing.
• Bachelor’s Degree in Nursing (BSN) or equivalent.
• Minimum of 5 years’ experience in patient care and education.
• Experience working in a healthcare or patient support environment.
• Proven ability to build and maintain strong relationships with stakeholders.
• Comprehensive understanding of nursing principles and patient care, with a focus on women’s health and Sonata and Acessa treatments.
• Familiarity with healthcare compliance guidelines and business rules.
• Knowledge of effective patient education strategies and referral processes.
• Strategic thinker with exceptional planning and organizational skills.
• Strong verbal and written communication, tailored to diverse audiences.
• Active listening and information gathering to understand patient needs.
• Exceptional organizational and multitasking skills, ensuring accurate documentation and follow-up.
• Proficient use of Microsoft Word and Excel for reporting and communication.
• Proficiency in CRM systems (Salesforce.com) and telecommunications.
• Advanced problem-solving and issue resolution abilities.
• Competency in mentoring and training new team members.
• Demonstrates empathy and builds rapport quickly with patients and stakeholders.
• Maintains professionalism and exemplary phone etiquette at all times.
• Proactively facilitates communication between patients, physicians, and staff.
• Manages time effectively, prioritizing tasks and following through on commitments.
• Adheres strictly to compliance, safety, and emergency protocols.
• Actively seeks continuous professional development and training.

Nice To Haves

• Clinical knowledge of RFA products Acessa and Sonata preferred.

Responsibilities

• Respond to patient inquiries via inbound and outbound communication, providing information and facilitating referrals to physicians.
• Educate prospective patients about Hologic products featured in awareness campaigns and help them prepare for conversations with their healthcare providers.
• Accurately record all interactions and referral activities in Salesforce.com.
• Mentor and assist new team members to uphold exceptional patient care standards.
• Travel as required to deliver onsite education, training, and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees