NPI Team Leader - Aftermarket

Caterpillar•Peoria, IL

29d•$126,000 - $189,000•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Are you looking for your next opportunity to have a significant impact on Caterpillar’s top initiatives? Caterpillar has committed to growing services revenue and we have an exciting opportunity for you to join a team driving toward success in meeting growth targets as an Aftermarket New Product Introduction (NPI) Team Leader on our Medium Wheel Loader (MWL) team. Reporting to the MWL Worldwide Life Cycle Manager and working closely with the MWL Worldwide NPI manager, you will drive the execution of aftermarket focused MWL NPI projects. In alignment with the Caterpillar service growth strategy, you will be expected to grow our aftermarket Operating Profit After Capital Charge through the development of customer focused solutions across the MWL product line.

Requirements

Bachelor’s degree or progressive experience across a diverse set of areas such as NPI, Engineering, Aftermarket or Product Support
Strong knowledge of products and services , with a focus on aftermarket solutions that deliver measurable customer and business value
Demonstrated experience in program management , including leading cross-functional teams and executing complex initiatives, with a strong background in executing the New Product Introduction (NPI) process
Proven ability in strategic and tactical planning , including portfolio prioritization, budget alignment, and performance tracking to support long-term business objectives

Nice To Haves

Experience supporting our dealers and customers after the point of sale resulting in an understanding of the challenges in maintaining and keeping machines running and capturing VOD and VOC in the process.
Good business acumen with ability to evaluate and prioritize projects based on financial impact.
Familiarity with Caterpillar’s existing aftermarket commercial offerings or similar field
Excellent communication skills with ability to present confidently to large audiences at all levels.
Demonstrated ability to collaborate across worldwide team in multiple organizations and functions to drive results.
Strong analytical and problem-solving skills to enable the creation of solutions that solve our customers’ most challenging problems.
Ability to think strategically to develop future solutions combined with the ability to execute on active projects.

Responsibilities

Playing a critical role on the Worldwide Core NPI team representing aftermarket services growth goals and ownership of the business case
Setting the future strategic direction by maintaining a prioritized services growth portfolio that includes an evaluation of benefits vs the costs required to execute
Lead the creation of Condition Monitoring requirements to support the Smart Machine/Self Diagnosing Machine
Program management for MWL Condition Monitoring development across the matrix
Participating in the annual budget planning process to prioritize funding for aftermarket specific projects
Reporting out on Aftermarket status to the Earthmoving leadership during regular NPI Gateway reviews
Participating in formal Design Reviews and assisting in Aftermarket Growth Guide assessments
Partnering with Core and Growth Commercial Teams to capture Voice of Customer (VOC) and Voice of Dealer (VOD) around services growth opportunities and ensuring strong go to market alignment on NPI content