North Regional Training Specialist
About The Position
Serve Virginia's veterans, their dependents and family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice. To execute the Annual Training Plan (ATP) within the assigned region. To train and support assigned new employees to execute their assigned duties through various classroom, virtual, practical and hands-on lessons. To provide continuation training to existing employees to enhance and develop their skills, using various classroom, virtual and practical methodologies. To assist with the planning and execution of special training events in support of the DVS and Benefits mission. To assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical claims for benefits and services to which they are entitled.
Requirements
- Proven experience in teaching, instructing and evaluating individuals and groups of varied skill levels, using virtual, in-person, and practical methodology.
- Ability to manage and execute a training program and curriculum across multiple geographically separated offices.
- Ability to establish and maintain effective working relationships with agency staff.
- Knowledge of laws and regulations pertaining to veterans' benefits is required.
- Ability to interpret complex laws and regulations and apply to casework.
- Ability to communicate effectively, orally and in writing in a public format.
- Must be eligible for accreditation to represent veterans before the US Department of Veterans Affairs and must obtain and maintain accreditation as a condition of employment.
Nice To Haves
- An equivalent combination of training and experience indicating possession of the preceding knowledge and abilities may substitute.
- Experience in implementing and presenting training is required.
- Prior working experience with the preparation, presentation, and prosecution of veterans' benefits is required.
- Extensive current knowledge of Federal and State veterans' benefits, services, laws, and adjudication policies and procedures is preferred.
Responsibilities
- Execute the Annual Training Plan (ATP) within the assigned region.
- Train and support assigned new employees to execute their assigned duties through various classroom, virtual, practical and hands-on lessons.
- Provide continuation training to existing employees to enhance and develop their skills, using various classroom, virtual and practical methodologies.
- Assist with the planning and execution of special training events in support of the DVS and Benefits mission.
- Assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical claims for benefits and services to which they are entitled.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
101-250 employees
