North America Strategic Account Director

Western Union

3d • $130,000 - $165,000 • Remote

About The Position

We are seeking a dynamic and results-driven Strategic Account Director to lead and grow some of our largest and most critical partnerships headquartered across North America. This role is ideal for a relationship-focused professional with a strong commercial mindset and a passion for solving complex strategic challenges.

Requirements

• 5-7 years of proven success managing and growing revenue with account management experience.
• Retail, digital and/or financial services industry experience a plus.
• Bachelor’s degree in Business, Finance, or a related field preferred.
• Outstanding communication and management skills with ability to influence individuals and teams
• Effective people and relationship management success required.
• Advanced Microsoft skills, including ability to create professional client-facing and internal presentations.
• Outstanding communication, relationship-building and presentation skills to influence and persuade others.
• Strategic and creative thinker to develop concepts that deliver results.
• Organizational skills and attention to detail to fully execute plans.
• Ability to multi-task and prioritize in a fast-paced and dynamic work environment

Nice To Haves

• Retail, digital and/or financial services industry experience a plus.
• Bachelor’s degree in Business, Finance, or a related field preferred.

Responsibilities

• Establish, nurture and grow a portfolio of assigned strategic accounts in North America.
• Meet and exceed revenue targets associated with current accounts.
• Review and analyze partner performance data as compared to peer set or competitors to gain insight into improvements required.
• Establish a deep understanding of partner business model, businesses, goals and how success is defined across constituents.
• Partner across the organization to solve complex strategic network challenges and drive roll out of strategic network opportunities.
• Engage in delivery of annual account plans with clearly defined goals, success measure, and accountability for results and conduct at minimum quarterly in-person update meetings to ensure success.
• Support renewal and retention discussions and negotiations to ensure win-win outcomes.
• Ensure all activities are accurately reflected in the CRM tool
• Establish, nurture and grow relationships at each assigned partner across all levels, scope and geography, including holding in person meetings with networks.
• Review and analyze partner performance data as compared to peer set or competitors to gain insight into improvements required.
• Partner across the organization solve complex strategic network problems and support roll out of solutions to networks.

Benefits

• You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few.
• Parental Leave
• Family First Programs
• Medical, Dental, and Life Insurance
• Tuition Repayment Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Director