North America Benefits Senior Manager

Strada

About The Position

Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com North America Benefits Manager Purpose of the Role The North America Benefits Manager owns the strategy, design, and delivery of employee benefits across the U.S. and Canada. This role ensures benefits are competitive, compliant, cost‑effective, and aligned to a growing global professional services organization, while delivering a strong employee experience. Scope & Impact Lead benefits programs and team supporting ~2,000 employees globally, with primary accountability for North America Partner closely with Payroll, HR Operations, Finance, Legal, and external vendors Balance employee experience, cost management, compliance, and scalability Serve as a trusted advisor to HR leadership on benefits strategy and market trends

Requirements

7+ years of progressive experience in benefits management, with strong focus on U.S. benefits
Hands‑on experience managing health and welfare plans and retirement programs
Deep working knowledge of benefits compliance and regulations (U.S.; Canada preferred)
Proven experience partnering with brokers, carriers, and payroll teams
Comfortable operating in a fast‑moving, professional services or payroll environment
Strong communication skills with the ability to distill complexity for employees and leaders
Highly organized, detail‑oriented, and accountable owner mindset
Effective leader and strong team management experience

Nice To Haves

Experience supporting Canada benefits or broader global benefits exposure
Background in payroll‑centric or HR technology organizations
Experience scaling benefits in a growing or transforming organization
Familiarity with benefits systems (e.g., Workday, ADP, UKG, or similar platforms)
Exposure to M&A, integration, or re‑baseline initiatives
Certified Benefits Professional (CBP), CEBS, or similar credential

Responsibilities

Benefits Strategy & Design Own medical, dental, vision, life, disability, retirement, wellness, leaves, and voluntary benefits for the U.S. and Canada Evaluate competitiveness and make recommendations aligned to business growth and talent needs Support global benefits alignment while accounting for regional requirements
Administration & Operations Oversee day‑to‑day benefits administration, including enrollment, life events, and vendor management Partner with Payroll to ensure accurate deductions, taxation, and reconciliation Manage annual open enrollment end‑to-end
Compliance & Governance Ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, state/provincial regulations, and local labor laws Manage audits, filings, plan documents, and vendor SLAs
Vendor & Broker Management Lead relationships with brokers, carriers, TPAs, wellness providers, and benefits technology vendors Support RFPs, renewals, and cost negotiations
Employee Experience & Communication Translate complex benefits into clear, employee‑friendly communications Partner with HR and Communications on education, engagement, and change management
Analytics & Cost Management Monitor costs, utilization, and vendor performance Prepare reports and insights for leadership, including trend, risk, and savings opportunities