Nordic Center Instructor/Attendant

Solitude Mountain Resort•Solitude, UT

11d•Onsite

About The Position

The Nordic Center Instructor/Attendant is responsible for instructing group and private lessons for various age and ability levels, guiding snowshoe tours, providing information to guests, and directing them to appropriate base areas, as well as assisting guests with rental equipment. This position must have excellent customer service skills, basic math skills, and be willing to work weekends and holidays during the winter season as well as occasional evenings

Requirements

Provide an exceptional guest experience
Must be able to maintain accurate transactions
Ability to work outside in all winter conditions
Strong understanding of ski resort operations
Support and follow Solitude Mountain Resort policies and procedures.
Able to hike, snowshoe,
Knowledge of Nordic Ski techniques (classic and skate ski) is
Wax and ski technician
Ski and snowshoe rental tech
Knowledge of snowshoe and Nordic Trails
Has experience of/or ability to learn to sell products in Nordic Retail Shop
Has experience of/or ability to learn to distribute Nordic ski and snowshoe rental equipment

Responsibilities

Provide an exceptional guest experience
Must be able to maintain accurate transactions
Ability to work outside in all winter conditions
Strong understanding of ski resort operations
Support and follow Solitude Mountain Resort policies and procedures.
Able to hike, snowshoe,
Knowledge of Nordic Ski techniques (classic and skate ski) is
Wax and ski technician
Ski and snowshoe rental tech
Knowledge of snowshoe and Nordic Trails
Has experience of/or ability to learn to sell products in Nordic Retail Shop
Has experience of/or ability to learn to distribute Nordic ski and snowshoe rental equipment
Answer questions about the resort, terrain, snow, and grooming conditions
Answer incoming phone calls
Shoveling and snow removal
Conduct group and private cross country ski lessons that help guests of all ages and ability levels
Maintain a clean and organized work environment (vacuum, shovel, toilet, etc.)
Maintenance of Snowshoe and Nordic trails – flagging, shoveling , marking hazardous conditions
Maintaining fencing around the Nordic center building,
Provide a friendly professional demeanor, acknowledge guests with a smile
Host guided and informative snowshoe tours
Correctly follow all opening and closing procedures
Maintain accurate transactions
Quickly notify manager of any shortage in retail/rental merchandise, register funds or unsafe situations
Sell tickets at correct rate in a courteous and friendly manner
Be conscious of safety at all times while completing job duties and responsibilities

Benefits

Work & Play in the Mountains: Embrace the stunning Wasatch Mountains.
Connect with fellow mountain enthusiasts.
Benefits: Access to select Alterra Mountain Company Destinations.
Free Solitude season pass for you and eligible dependents.
Discounts on solitude lift tickets for friends and family.
Discounts on food, rentals, retail, and lessons.
Other Perks: Comprehensive medical, dental, vision, and life insurance for eligible employees
Pro deals with outdoor brands.
Generous 401(k) plan with company match.
Free counseling service through Employee Assistance Program.