NOC Technician

Kforce•Irving, TX

34d•Onsite

About The Position

Kforce has a client in Irving, TX that is seeking a highly capable NOC Technician to work at their network operations center. Summary: In this role, the NOC Technician will be diagnosing and resolving network issues, maintaining our network infrastructure, and collaborating with our IT team to enhance our network's performance. To ensure success as a NOC technician, you should demonstrate a solid knowledge of network infrastructure and experience in a similar role. A top-notch NOC Technician will be someone whose expertise results in a stable, fast and secure network environment. This will be 34d shift between 10:30 p.m. to 7 a.m.

Requirements

Bachelor's degree in Computer Science, Information Science, or specialization in network engineering
2+ years of experience as a NOC technician, or similar
Advanced knowledge of network technologies, connectivity, protocols, and security
Superb analytical and problem-solving skills
Great interpersonal, communication, and collaboration abilities
Excellent organizational and time management skills
On-call availability outside of business hours to resolve urgent network issues

Nice To Haves

Certified Cisco, CompTIA, or Microsoft network professional preferred

Responsibilities

Collaborating with the IT team on the development and maintenance of network infrastructure
Providing technical end-user support, performing troubleshooting, and resolving network issues
Maintaining internet domains and enhancing intranet performance
Running diagnostic tests on the communication between computers, routers, modems, and servers
Installing, configuring, and updating networking accessories for end-users
Optimizing server capacity and performance to keep up with demand in network traffic
Developing data security, backup, archiving, and retrieval procedures
Training junior IT staff and providing on-site field technicians with remote technical support
Enhancing network security, as well as documenting network processes, repairs, and cabling layouts
Keeping informed of advancements in network infrastructure and technologies