NOC Specialist (Government)

AT&T

9d•Onsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our Team provides Federal Government O&M support of contracted operations. AT&T has an opening for a NOC Specialist to support the Federal Government in providing O&M / PM support of contracted operations. Job responsibilities include but may not be limited to : Monitors, troubleshoots, configures and manages the Department of Homeland Security (FEMA) voice, data and satellite networks. Coordinates with FEMA personnel to provide Tier 2 "expert" assistance in all aspects of operating and managing the FEMA Transport Network (FTN). Requires experience with voice and data systems (e.g., Cisco Voice Over IP, Avaya Aura Audio Conference Bridge, Cisco Call Manager, Cisco CUCM Unity, Avaya PBX, multiplexers, Cisco switches and routers, TCP/IP and Windows) to include planning, evaluation and configuration of routers, bridges and other devices. Operation and management of systems associated with satellite tracking, providing digital data service to mobile satellite trucks and portable flyaway dishes. Work with DHS-NOC and AT&T-NOC to ensure that WAN services at FEMA fixed and disaster sites are operational and assists FEMA engineering to resolve WAN interface issues through the DHS and AT&T NOC’s. Support new hardware/ software acquisition and installation of aforementioned products. Work is performed at the Mount Weather Emergency Operations Center (MWEOC) Network Operations Center, backup location may be Winchester Virginia and may include a requirement to telework from personal residence on occasion. Overtime, shift work and weekend tours will be required. Occasional travel may be required, or other duties as assigned. Employee must be willing and able to obtain a government issued Top Secret Security clearance. Holding a current TS is a plus

Requirements

Requires experience with voice and data systems (e.g., Cisco Voice Over IP, Avaya Aura Audio Conference Bridge, Cisco Call Manager, Cisco CUCM Unity, Avaya PBX, multiplexers, Cisco switches and routers, TCP/IP and Windows) to include planning, evaluation and configuration of routers, bridges and other devices.
Employee must be willing and able to obtain a government issued Top Secret Security clearance.

Nice To Haves

Holding a current TS is a plus

Responsibilities

Monitors, troubleshoots, configures and manages the Department of Homeland Security (FEMA) voice, data and satellite networks.
Coordinates with FEMA personnel to provide Tier 2 "expert" assistance in all aspects of operating and managing the FEMA Transport Network (FTN).
Operation and management of systems associated with satellite tracking, providing digital data service to mobile satellite trucks and portable flyaway dishes.
Work with DHS-NOC and AT&T-NOC to ensure that WAN services at FEMA fixed and disaster sites are operational and assists FEMA engineering to resolve WAN interface issues through the DHS and AT&T NOC’s.
Support new hardware/ software acquisition and installation of aforementioned products.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone