NOC Performance Monitoring Lead

GD Information Technology•Oklahoma City, OK

29d•Onsite

About The Position

Network Operations Center(NOC) Performance Monitoring Lead Advance how our customers operate while you advance your career. Join GDIT as our BIM Network Operations Center(NOC) Network Monitoring Lead and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. MEANINGFUL WORK AND PERSONAL IMPACT As a Network Operations Center(NOC) Performance Monitoring Lead , the work you’ll do at GDIT will be impactful to the mission of the US Air Force and our BIM customers. You will play a crucial role in helping modernize these Air Force Bases infrastructure providing monitoring solutions to reduce network downtime and enhance the customer experience at each base. ● Lead/Manage/Support You will be the lead Performance Monitoring SME to interface with our BIM team and the customer to integrate tools and establish reporting dashboards. ● Collaborate with our BIM Engineering, Design and Site teams to build, integrate and enhance the BIM monitoring solution WHAT YOU’LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT. The Performance Monitoring Specialist Principal must have:

Requirements

Education: Technical Training, Certification(s) or Degree
Experience: 5+ years of related experience
Required Technical Skills: NOC/SOC operations background – you've been in the trenches and know what works
General Networking concepts (OSI Model/VPN/Topologies/Router functions...etc)
Incident management expertise with a track record of managing complex, multi-team responses
Scripting abilities for automation and efficiency improvements
Define and customize Aggregation rules and KPIs/KQIs
Domain concepts, and knowledge how to configure the target service and network components for the specific project case: L3 VPN
Practical experience with Kubernetes, Docker, Helm, and observability tools. (Grafana, Prometheus, Elastic, and others) is mandatory
Use the GUI capabilities to create and customize dashboards and reports
Define and update Anomaly-Detection and Forecasting rules
Security Clearance Level: DoD Secret Level Clearance required
Required Certifications: Must meet DOD 8570 or DOD 8140 equivalent requirements and be eligible for IAT level II access upon hire for positions with elevated privileges. Requirements include possessing and maintaining Security Plus CE. Additional specific certifications may be required, depending on job assignment.
Required Skills and Abilities: Exceptional verbal and written communication skills applied to the development and presentation of technical materials appropriate to a broad spectrum of audiences. Adept at interfacing with Government at senior leader levels and representing the interests of GDIT

Nice To Haves

5HPE vTeMIP, HPE Service Orchestrator and HPE Intelligent Assurance solutions knowledge is a plus
ITIL V3/4 Foundation or higher

Responsibilities

Lead/Manage/Support You will be the lead Performance Monitoring SME to interface with our BIM team and the customer to integrate tools and establish reporting dashboards.
Collaborate with our BIM Engineering, Design and Site teams to build, integrate and enhance the BIM monitoring solution

Benefits

Comprehensive benefits and wellness packages
401K with company match
Competitive pay and paid time off
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

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