Nissan Service Advisor

Lithia & Driveway • Chantilly, VA

10d

About The Position

Priority Nissan of Chantilly is looking for a customer-focused, driven Service Advisor to join our growing service team. If you thrive in a fast-paced environment, enjoy building relationships, and take pride in delivering exceptional customer experiences, this is the role for you. As part of Lithia & Driveway, the largest automotive retailer in North America, you’ll have access to unmatched career growth, industry-leading benefits, and the stability of a Fortune 150 company.

Requirements

• Previous Service Advisor experience preferred (automotive experience strongly valued)
• Strong communication and customer service skills
• Ability to multitask in a high-volume service environment
• Professional appearance and positive attitude
• Valid driver’s license and clean driving record
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

• Experience with CDK or similar DMS a plus

Responsibilities

• Greet service customers and act as their primary point of contact
• Accurately write repair orders and clearly explain recommended services
• Communicate effectively with technicians to ensure timely repairs
• Provide updates to customers and ensure expectations are met or exceeded
• Build trust and long-term relationships with customers
• Upsell maintenance and repair services ethically and transparently

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED