Nissan Service Advisor

Lithia & Driveway • Chantilly, VA

11d • Onsite

About The Position

Priority Nissan of Chantilly is looking for a customer-focused, driven Service Advisor to join our growing service team. If you thrive in a fast-paced environment, enjoy building relationships, and take pride in delivering exceptional customer experiences, this is the role for you. As part of Lithia & Driveway, the largest automotive retailer in North America, you’ll have access to unmatched career growth, industry-leading benefits, and the stability of a Fortune 150 company.

Requirements

• Previous Service Advisor experience preferred (automotive experience strongly valued)
• Strong communication and customer service skills
• Ability to multitask in a high-volume service environment
• Professional appearance and positive attitude
• Valid driver’s license and clean driving record
• High School graduate or equivalent, 18 years or older required.

Nice To Haves

• Experience with CDK or similar DMS a plus

Responsibilities

• Greet service customers and act as their primary point of contact
• Accurately write repair orders and clearly explain recommended services
• Communicate effectively with technicians to ensure timely repairs
• Provide updates to customers and ensure expectations are met or exceeded
• Build trust and long-term relationships with customers
• Upsell maintenance and repair services ethically and transparently

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED