Nightlife Supervisor

Bazaar Holdings Hotel Development LLC•New York, NY

4d•$28 - $32

About The Position

At Nubeluz, the Nightlife Supervisor is a visible leader on the floor who helps set the tone for the guest experience from the first interaction to the last. This role requires a strong sense of hospitality, confident floor presence, and the ability to lead a team in a fast-paced, luxury nightlife environment. The ideal candidate understands how to deliver warm, polished, and intuitive service aligned with Forbes-level standards, while maintaining control of flow, communication, and team execution.

Requirements

Open availability is required, with a minimum of 3 days per week, including nights, weekends, and holidays
Flexibility to work peak business periods, including sunset service, late-night shifts, and special events
1–2 years of experience in a full-service, high-volume restaurant, rooftop, lounge, nightlife, or luxury hospitality environment in a host, maitre d’, or supervisory role
Strong leadership presence with the ability to coach, direct, and motivate a front door team in real time
Excellent communication skills with the ability to build trust and maintain strong relationships with guests, colleagues, and hotel partners
Ability to remain calm, gracious, and solutions-oriented under pressure
Strong work ethic and a desire to grow within a hospitality-driven leadership culture
Working knowledge of food, classic cocktails, wine, beer, and spirits; elevated beverage knowledge strongly preferred
Ability to carry beverages on a tray when escorting guests, when needed
Ability to lift and carry up to 40 lbs. when necessary
Experience using POS and reservation systems; proficiency with Resy and/or OpenTable strongly preferred
Professional appearance and polished business attire required, aligned with luxury hospitality standards

Nice To Haves

Hospitality, culinary, or beverage certifications are a plus

Responsibilities

Demonstrate a genuine passion for hospitality, guest engagement, and creating memorable experiences
Lead by example in a high-volume, upscale nightlife environment with professionalism, energy, and composure
Maintain a strong and polished presence at the door, in the hotel lobby, and throughout the floor
Support a service culture rooted in warmth, precision, anticipation of guest needs, and attention to detail
Supervise and support the host team to ensure smooth execution of reservations, pacing, seating flow, and guest arrivals
Train current and new team members according to JAG training guidelines and Nubeluz service expectations
Uphold Forbes-style standards in guest recognition, communication, presentation, and overall hospitality delivery
Guide guests through the menu with confidence, demonstrating strong knowledge of food, cocktails, wine, spirits, and non-alcoholic offerings
Ensure reservation notes are reviewed and clearly communicated, especially for VIPs, hotel guests, allergens, celebrations, and special requests
Oversee opening, service, and closing responsibilities, while confidently delegating tasks to the host team
Maintain cleanliness, organization, and presentation of the host stand, coat check, entry areas, and surrounding guest touchpoints
Assist in coordinating special activations, events, and building-wide programming, including Tour de José and other José Andrés Group experiences
Help manage the rhythm of service by balancing reservations, walk-ins, bar traffic, and high-demand periods such as Golden Hour and late night
Act as a point of support for service recovery, guest concerns, and team communication during shifts
Promote clear, calm, and consistent communication between the host team, management, service team, and hotel partners
Strong understanding of luxury guest engagement and personalized service
Confidence managing high-profile guests, VIP arrivals, and complex reservation flow
Ability to read the room and adapt tone, pacing, and service style based on business levels and guest needs
Interest in nightlife hospitality, rooftop culture, and beverage-forward service
A natural sense of ownership, accountability, and pride in maintaining high standards
Actively supports in day to day service as needed on the floor