Nightingale Dispatcher/Air Communications Specialist
About The Position
Sentara Norfolk General Hospital is hiring an Air Communications Specialist for the Nightingale helicopter. This is a Flexi/rotating shift position. The Air Communications Specialist receives, processes and transmits communications using radiotelephone and computer aided dispatching equipment in accordance with regulations as guided by the Federal Communications Commission (FCC) for Nightingale Regional Air Ambulance medical missions and other aircraft. This individual maintains records and communications center-related documentation of transport requests in addition to other required records required by regulatory agencies and departmental procedures. This role also assists the Transfer Center staff as directed. Public or private safety dispatch, or commercial ambulance service communications experience preferable. If no prior experience as listed, customer service call center experience may substitute. keywords: Communications Specialist, Monster, Nightingale Helicopter, Transfer Center .
Nice To Haves
- Public or private safety dispatch, or commercial ambulance service communications experience preferable.
- Customer service call center experience may substitute.
Responsibilities
- Receives, processes and transmits communications using radiotelephone and computer aided dispatching equipment
- Maintains records and communications center-related documentation of transport requests
- Assists the Transfer Center staff as directed
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
