Live Nation Albuquerque - Night of Show Sales

Live Nation EntertainmentAlbuquerque, NM
1dOnsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing, with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, then please read on! THE JOB Live Nation Albuquerque is looking for fun, energetic, and music-loving people to fill this season's job openings. This is a seasonal, hourly position that works concert days only. The job begins in March with training, and the concert season will conclude in October. Ancillary Crew Members play a key role in enhancing the guest experience by supporting all ancillary sales and operations at the venue. This includes assisting with products and services such as lawn chair rentals, Fast Lane, VIP Clubs, parking upgrades, and other guest amenities. Crew members ensure guests have a smooth, friendly, and efficient experience from the moment they arrive until the end of the event. This position takes place in an outdoor live entertainment setting, with exposure to varying weather conditions. Ancillary Crew Members are expected to maintain a friendly and professional demeanor while working in a dynamic, guest-facing environment.

Requirements

  • Strong customer service and communication skills
  • Comfortable handling cash, credit, or mobile payment transactions
  • Ability to work in a fast-paced environment and remain professional under pressure
  • Must be reliable, punctual, and able to work flexible hours, including nights, weekends, and holidays
  • Ability to lift to 25+ lbs. and stand for extended periods
  • Positive attitude and team-oriented mindset
  • Comfortable engaging with large crowds and promoting sales
  • Dependable and self-motivated with strong attention to detail
  • Passionate about delivering exceptional guest experiences

Nice To Haves

  • Prior experience in customer service, hospitality, or live event operations preferred (but not required)

Responsibilities

  • Greet guests in a friendly and professional manner while promoting venue amenities and upgrades
  • Assist with the setup, operation, and breakdown of ancillary areas (e.g., lawn chair rentals, signage, Fast Lane entry, and merchandise hubs)
  • Handle sales transactions accurately using point-of-sale systems or handheld devices
  • Maintain accurate inventory counts of ancillary products before, during, and after events
  • Keep work areas organized, clean, and stocked throughout the event
  • Communicate effectively with the Ancillary Manager, Supervisors, and other departments
  • Provide excellent customer service by answering guest questions and resolving minor issues promptly
  • Support signage setup and visibility to ensure clear guest communication
  • Assist with end-of-shift reconciliations, equipment returns, and reporting as directed
  • Follow all venue, company, and safety policies and procedures

Benefits

  • generous vacation
  • healthcare
  • retirement benefits
  • student loan repayment
  • tuition reimbursement
  • six months of paid caregiver leave for new parents including fostering
  • perks like Roadie Babies helping new parents care for their babies on work trips
  • access to free live events through our exclusive employee ticketing program
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