Night Auditor for InterContinental Hotel

Pyramid Global Hospitality

2d•$26 - $26•Onsite

About The Position

Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global Hospitality and a beacon of modern luxury in the heart of downtown Bellevue. Anchored within Avenue Bellevue, a premier lifestyle destination featuring luxury residences, our hotel offers 208 elegantly appointed guest rooms and 12,000 square feet of refined meeting and event space. Designed by internationally acclaimed Hirsch Bedner Associates, every detail reflects sophistication, innovation, and a true sense of place. At InterContinental Seattle Bellevue, we pride ourselves on a culture of excellence that celebrates people, nurtures growth, and delivers authentic service. Candidates will have the opportunity to build their careers with a premier luxury hotel brand, where every role contributes to creating unforgettable guest experiences. Whether your passion lies in guest services, culinary arts, or event management, joining our team means becoming part of an environment that is dynamic, supportive, and deeply committed to your professional success. Here, you will have the opportunity to make a lasting impact while working in a setting that embodies the best of Bellevue’s luxury landscape. We are seeking a detail-oriented Night Audit Clerk to join our luxury hotel team. The Night Audit Clerk will play a crucial role in overseeing front desk operations and audit functions during overnight hours, ensuring smooth and efficient service for our guests. Every day is different, but you’ll mostly:

Requirements

Must have the ability to work the overnight hours
A high attention to detail
High school diploma or equivalent.
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills.
Ability to work in a fast-paced setting.
Ability to stand for the duration of the shift.
Must be available to work various shifts including weekends and holidays.

Responsibilities

Assist and oversee all front desk and audit functions, on the overnight shifts.
Balance Food & Beverage outlets and post front office accounts.
Distribute daily reports and other requested documents.
Follow checklists to ensure all duties are completed; sign and date each checklist nightly.
Collaborate with staff to resolve guest requests and inquiries.
Handle guest check-ins, check-outs, and address any issues or concerns.
Communicate effectively with bell staff, drivers, and housekeeping.
Manage house/cash bank and deposit keys.
Obtain and verify essential guest information, ensuring accuracy and completeness of records.
Assign guest rooms according to reservation requirements.
Maintain and update the Front Desk logbook.
Check for guest mail or messages and ensure delivery.
Inquire about guest satisfaction and listen attentively to comments.
Thank guests for their stay and assist with future reservations.
Oversee the issuance of department keys and maintain a corresponding log.
Ensure timely delivery of wake-up calls and express checkout bills.
Be knowledgeable about hotel emergency procedures.
Adhere to all hotel policies and procedures, including any changes.
Perform reasonable tasks as requested by management.
Maintain computerized hotel systems.
Handle major guest complaints and disturbances.
Provide training, guidance, and advice to night employees.
Cover shifts for sick or absent employees.
Request and manage inventory of supplies for audit staff.
Report any discrepancies (physical, financial, or personal) to management.
Provide in-room dining services if needed.
Other duties as assigned.