IBH: Night Auditor Part-Time

Boyne Resorts•Petoskey, MI

About The Position

Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else. Some perks of working part-time for Inn at Bay Harbor include: A free Golf and Ski Pass for both you and your family Free Adventure Center privileges at both The Highlands and Boyne Mountain Up to 50% off at the various Boyne Restaurants 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain Free Passes to Avalanche Bay Water Park at Boyne Mountain Discounts on Boyne lodging for Friends and Family Tuition Reimbursement The Night Auditor will be responsible for handling front office reception and administration duties overnight. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. Patience and politeness is key. Computer literacy and willingness to learn new computer systems is expected.

Requirements

Must be available weekends, weeknights, and holidays
Applicants must be 18 years old
Long periods of standing required
Computer skills are mandatory
Position includes an increased pay differential

Responsibilities

Welcome, greet and make guests feel comfortable and valued for the duration of their visit.
Properly perform check-in/check-out procedures in regards to guest accounts
Keep accurate account of monies in cash drawer
Answer phones
Respond promptly and courteously to any guest request
Keep professional attitude and demeanor during all guest interactions
Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations
Print daily reports for each hotel department and deliver accordingly