Night Auditor - Part Time

Q Center•St. Charles, IL

5d•$19•Onsite

About The Position

Q Center is looking for a Part Time Night Auditor to join our team! Job Summary The Night Auditor is responsible for reconciling all front desk cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. They are also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. The schedule for this position is 11pm-7:30am, varying days of the week and weekend. Starting rate for this position is $19.00/hour The Q Center: Q Center is more than a conference center – it’s an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure – food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn’t just for business meetings and conferences – our multi-talented team and event space makes us one of the Midwest’s premier special event venues! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law. EEO is the Law Supplement Notice Pay Transparency If you require a reasonable accommodation to complete an application, please email your request to [email protected] and provide the job title to which you are applying.

Requirements

High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required
Guest Service experience required
Proficient in Microsoft Office to include Word, Excel and PowerPoint
Flexible and long hours sometimes required
Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Late/Overnight shift
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow employees
Must be able to work with and understand financial information and data, and basic arithmetic functions

Responsibilities

Reconciling all front desk cashier transactions
Reviewing, organizing and compiling management reports on a timely basis
Ensuring the accuracy of guest billings and city ledger transactions
Effectively communicating concerns and/or related issues to all levels of management
Performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations
Perform all audit procedures as set forth by Q Center Policies and Procedures, on a daily basis
Be able to perform all duties of Guest Services Agent and assist at front desk as required by management
Balance and reconcile financial reports
Prepare and distribute necessary daily reports as required (i.e., Manager Flash report, VIP, Day Guest etc.) according to Q Center standards
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis
Act as PBX operator during the audit shift
Ensure accuracy of all numbers reported
Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures
Ensure overall guest satisfaction
Handle guest requests