Night Auditor

Stonebridge Companies•Boulder, CO

33d•$21

About The Position

Where the hotel never sleeps—and neither does our hospitality! Are you a night owl who thrives when the world gets quiet? Do you like balancing numbers, helping guests, and being the calm, friendly face overnight? If so, we'd love to meet you! We're looking for a Night Auditor to keep our hotel running smoothly while most people are catching Zzz's. This role is perfect for someone who enjoys independence, light accounting, and creating a welcoming experience for late-night and early-morning guests. This is a perfect shift when time allows you to study or focus on something else. Job Summary: The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel.

Requirements

Previous experience in a hospitality or customer service role preferred.
Proficiency in basic bookkeeping and balancing financial transactions.
Strong communication skills, both verbal and written.
Proficient in using property management systems and office software.
Excellent customer service and problem-solving skills.
Ability to work independently and make decisions with minimal supervision.
Detail-oriented with strong organizational skills.

Nice To Haves

Previous experience in a hospitality or customer service role preferred.

Responsibilities

Greet, register, and assign rooms to hotel guests.
Verify customer payment methods and process credit authorizations.
Maintain accurate records of room availability and guest accounts using the property management system.
Balance daily receipts and revenues, conducting income audits on posted revenues.
Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
Answer phone calls promptly, directing inquiries or addressing guest needs.
Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
Make and confirm reservations, ensuring accurate data entry.
Provide guests with information on hotel services and local attractions.
Document guest feedback and escalate issues to management when necessary.
Perform nightly “bucket checks” to ensure compliance with hotel standards.
Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.

Benefits

Medical
Dental
Vision
401k
Marriott Employee Hotel Discounts
Stonebridge Hotels Employee Discounts
Daily Pay
Other great fun discounts
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.