Night Audit Supervisor

First Hospitality Group Inc•Chicago, IL

31d

About The Position

The Night Audit Supervisor oversees overnight front office operations and ensures accurate financial reporting while delivering exceptional guest service. This role combines leadership, problem-solving, and auditing responsibilities to maintain smooth hotel operations during the night shift

Requirements

2+ years of previous experience in front office or night audit required.
Strong leadership, communication, and problem-solving skills.
Proficiency in hotel management systems and basic financial reporting.
Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace
8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally
Ability to independently work during overnight hours
Ability to work overnight shifts, weekends, and holidays

Responsibilities

Supervise and support night front desk staff; ensure adherence to policies and brand standards.
Perform nightly audits, balance transactions, and prepare financial reports.
Welcome and assist guests during check-in/check-out; resolve issues promptly.
Monitor room inventory, occupancy, and revenue strategies.
Maintain accurate guest profiles and detailed logs of issues and resolutions.
Train and coach team members; foster a positive work environment.
Perform additional tasks as assigned by management.