Night Audit - Part Time
About The Position
At Hotel EMC2, part of the Autograph Collection by Marriott, we believe in the intersection of art and science. As a high-end boutique hotel in the heart of Chicago, we deliver exceptional hospitality experiences that are equal parts innovative, stylish, and personalized. We are looking for a detail-oriented and guest-focused Part Time Night Audit Associate to join our dynamic team. The Night Audit Associate plays a critical role in ensuring the smooth overnight operations of the hotel. This position is responsible for balancing daily financial transactions, providing attentive guest service, maintaining security during overnight hours, and preparing the hotel for the next business day. The ideal candidate thrives in a fast-paced environment, has excellent problem-solving skills, and is committed to delivering luxury-level service.
Requirements
- Previous front desk, night audit, or hospitality experience preferred; Marriott system experience a plus.
- Strong attention to detail with solid math and analytical skills.
- Excellent customer service, communication, and problem-solving abilities.
- Ability to work independently and handle overnight responsibilities with minimal supervision.
- Proficient in hotel property management systems and Microsoft Office Suite.
- Flexibility to work overnight shifts, weekends, and holidays.
- Ability to stand for extended periods of time.
- Occasionally lift and/or move up to 25 pounds.
Responsibilities
- Complete daily audits of hotel financial transactions, including room charges, cash, and credit card postings.
- Prepare and distribute daily reports for hotel management and accounting.
- Reconcile and balance guest accounts, investigate discrepancies, and resolve billing issues.
- Assist guests with check-ins, check-outs, reservations, and special requests during overnight hours.
- Maintain a visible presence in the lobby, ensuring guest safety and security throughout the night.
- Respond promptly to guest inquiries, service requests, and any emergency situations.
- Collaborate with other departments to ensure smooth transitions between shifts.
- Set up and organize materials for the following day’s operations.
Benefits
- Marriott travel discounts
- career development opportunities
- three medical plans
- two dental plans
- 401k and more
- chance to be part of a hotel that redefines the guest experience in Chicago
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
