NextGen Administrator

Liberty Resources / Liberty POSTSyracuse, NY
1d$75,000 - $85,000Remote

About The Position

Liberty Resources is seeking a NextGen Administrator to join our team! Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes. NextGen Administrator Position Summary: The NextGen Administrator provides administrative support within the Health Information Technology Team.

Requirements

  • High school diploma required. Bachelor's Degree preferred.
  • Proven experience (5+ years) as a NextGen Administrator or in a similar EHR administration role within a healthcare environment
  • In-depth knowledge of NextGen EHR system functionalities, configurations, and modules
  • Strong technical troubleshooting skills and the ability to diagnose and resolve software and hardware-related issues
  • Familiarity with healthcare IT standards, regulations, and security best practices, including HIPAA
  • Excellent communication and interpersonal skills to collaborate with cross-functional teams and provide user support and training
  • Detail-oriented with strong organizational skills to manage system configurations, updates, and documentation
  • Ability to adapt to evolving technologies, learn new tools quickly, and stay updated on industry trends

Nice To Haves

  • Relevant certifications such as NextGen Certified Professional (NCP) or Certified EHR Professional (CEHRT) are a plus

Responsibilities

  • System Configuration and Implementation: Lead the setup, configuration, and deployment of the NextGen EHR system, ensuring alignment with organizational needs, workflows, and regulatory requirements.
  • User Support and Training: Provide technical support and training to end-users, assisting them in effectively utilizing the NextGen system for clinical documentation, scheduling, billing, and other related tasks.
  • System Maintenance: Work with NextGen Core team to perform routine maintenance tasks, including system updates, patches, and upgrades, to ensure optimal performance, security, and compliance.
  • Data Management: Work with Business Intelligence team to manage data integrity, security, and confidentiality within the NextGen system, including data backup and recovery procedures
  • Customization and Optimization: Collaborate with clinical and administrative teams to customize and optimize the NextGen system to enhance user experience, streamline workflows, and improve overall efficiency
  • Integration and Interoperability: Work with IT and external partners to integrate NextGen with other healthcare systems and ensure seamless data exchange, such as lab interfaces, health information exchanges (HIEs), state immunization/vaccination information systems, and NextGen partners (e.g. Luma).
  • Troubleshooting and Issue Resolution: In conjunction with the HIT team, diagnose and resolve technical issues, system errors, and user-reported problems promptly to minimize disruptions in patient care and operations

Benefits

  • A Collaborative and Supportive Team Atmosphere
  • Competitive Compensation and Paid Time Off Package
  • Family-Friendly Workplace
  • Medical/Dental/Vision Coverage
  • 401(k) Retirement Savings Plan
  • Continuing Education Opportunities

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

251-500 employees

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