Newcomer Support Specialist - Health #2025502

World Relief • Appleton, WI

38d • $21 - $23

About The Position

World Relief seeks a Newcomer Support Specialist - Health to provide comprehensive case management and health navigation to program participants as they work toward meeting individualized goals and learn how to navigate their community independently. This role requires a high degree of flexibility to adapt to the changing needs of program participants and will include job duties in areas intensive case management, healthcare coordination, and tailored education programming.

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Current driver’s license and ability to maintain a clean driving record

Nice To Haves

• Bachelor’s degree
• 2-3 years’ experience working in refugee resettlement or a related casework-type field
• Experience working cross-culturally
• Fluent in Rohingya or Spanish, preferred

Responsibilities

• Enroll participants into programs following applicable grant program guidelines
• Assist program participants in navigating the healthcare system, including coordinating specialty appointments, referrals, pharmacy pickups, and transportation
• Provide transportation to participants for medical and other essential appointments, as needed
• Complete and update plans of care to guide participants through goal-making and achieving self-sufficiency
• Connect participants to ongoing means of support and services based on individualized service plans and goals
• Educate participants on various topics of community integration including but not limited to budgeting/financial literacy, digital literacy, household maintenance, independent healthcare navigation, etc.
• Complete intakes and determine eligibility for services based on prospective program participant needs and staff capacity
• Participate in staff meetings, ongoing trainings, and other staff development opportunities
• Case note and maintain case file forms
• Assist in the completion of monthly, semi-annual, and annual grant program reports
• Update and maintain databases and spreadsheets for reporting and tracking outcomes
• Other duties as assigned

Benefits

• World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees
• World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees