New Home Information Manager

Beazer Homes USA•Surfside Beach, SC

About The Position

This role serves as the online representative for Beazer Homes. You will communicate with leads from the web to generate more interest in Beazer communities. This role also manages online web content for beazer.com and social media (Facebook, Pinterest, YouTube) Company Overview: Beazer Homes is committed to employee wellbeing and life-work balance, offering development opportunities, a flexible time-off program, and an industry leading parental leave policy.

Requirements

High School diploma or GED
Displays excellent verbal and written skills for effective communication
Fosters team environment within the Division
Strong organizational and time management skills
Able to adjust quickly in changing environments
Self-motivated, with ability to work within a team
Computer savvy

Nice To Haves

Sales or customer service experience preferred
Some college preferred

Responsibilities

Responds to all online customer leads by phone, text, or email in a timely manner with a goal of driving the prospect to visit a community sales center.
Uses of Customer Relationship Management system (SalesForce) to manage and monitor lead to walk-in conversion; performs follow-up tasks with all leads
Focuses on setting community visits with engaged customers
Maintains a current knowledge base of communities, home plans, available quick move-in homes, incentives, and any upcoming events per division
Manages division's Beazer.com presence, including: community or division promotions and incentives, floorplans, photos/videos, office hours, directions, unique selling features and availability - using Content Management System
Creates social media plan for all communities within division for Pinterest and Facebook. Includes strategizing, creating, and uploading content to a Social Media portal on a monthly basis

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