New Home Counselor

Clayton•Denver, CO

8d•$30,000

About The Position

What will you do in this role? As a New Home Counselor for Oakwood Homes in our Colorado Market. Essential Duties and Responsibilities: The primary focus of this position will be to support prospective buyers. Lead prospective buyers through a planned road map presentation & virtual demonstration about Oakwood Homes, Community, Model Homes & Homes Sites Satisfy buyer questions, overcome objections, and secure sales contracts Responsible for overall buyer satisfaction through regular follow-up and follow-through Community Team participation Address homeowner/buyer concerns throughout the entire process Self-Prospecting (Realtors & Referrals) Daily focus & and reporting on key success drivers resulting in closing the sale and writing the contract Dedication and openness to embracing new technologies, specifically the HubSpot CRM system, and other tools You Have: Exceptional customer service and communication skills Must be a self-starter & self-motivated Exceptional sales skills Experience in single-family residential or related field beneficial but not required. Must be detail-oriented and be able to multi-task Must be effective at prioritizing Proficiency in MS Office – Word, Excel and Outlook Good verbal and written communication skills, including the ability to communicate with internal and external customers. Ability to follow defined business processes and align with the company’s corporate culture. Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Must be a team player and can sell strategically with a partner. You Might Also Have: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual in person attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Must be able to lift and carry up to 25 pounds. Must be able to talk, listen and speak clearly Benefits & Perks Comprehensive benefits package includes Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP Time Off benefits include Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, refresh, floating holidays, and parental leave Home purchase discount Tuition Reimbursement Expected Salary: $30,000 Annual Salary - This position is eligible for additional sales commission All benefits are subject to qualification and hire dates. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Oakwood Homes is an Equal Employment Opportunity Employer and does not make employment decisions based on sex, including gender identity and pregnancy, color, race, religion, national origin, or age of 40 and older Exemption Justification: Exempt. Business Unit - Oakwood Homes Our passion is simple, and it's been our focus since 1956. We want to help people across America achieve the dream of homeownership. Today we build, sell, finance and insure our homes from coast to coast. Clayton is organized into six businesses that offer opportunities across multiple industries. Our success is in our team members - join our team and see how you can make us stronger. Corporate team members help support each business under the Clayton umbrella. This includes everything from our wellness team, internal audit, accounting/finance, digital marketing, legal, facilities and much more! We believe our strength is our people and we attract those who make us better. Our team members are encouraged to try new things, have a strong work-life balance and continue to grow their skill sets. We are in the middle of a digital transformation, and at Clayton Technology, our team members get that. Our collaborative and innovative culture encourages team members to grow to their full potential. With over 350 information technology team members, we help drive and support every business unit at Clayton by providing innovative technology solutions. Clayton Tech provides services to the entire company, including everything from strategy and planning to software development and IT operations. Clayton Home Building Group has more than 12,000 team members across the United States, currently building more than 45,000 homes per year. We are committed to providing quality, beautiful homes to families across America, and it’s all possible with the knowledge and expertise of our hardworking team members. More than 1,900 team members support Clayton Retail, with over 350 retail centers across the United States. Our home consultants help customers choose from hundreds of floor plans and customize a new home to meet their needs. Clayton Retail, alongside our eight other retail brands, sells more than 17,000 homes annually, as we help people achieve the American dream of homeownership. Clayton Connect, part of Clayton Home Building Group, is responsible for safely transporting our homes and making sure they arrive free of damage. More than 200 team members cover an average of 6,000 miles a day, knowing they are doing more than delivering a home - they are delivering a family’s dream.

Requirements

Exceptional customer service and communication skills
Must be a self-starter & self-motivated
Exceptional sales skills
Must be detail-oriented and be able to multi-task
Must be effective at prioritizing
Proficiency in MS Office – Word, Excel and Outlook
Good verbal and written communication skills, including the ability to communicate with internal and external customers.
Ability to follow defined business processes and align with the company’s corporate culture.
Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Must be a team player and can sell strategically with a partner.
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual in person attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Must be able to lift and carry up to 25 pounds.
Must be able to talk, listen and speak clearly

Nice To Haves

Experience in single-family residential or related field beneficial but not required.

Responsibilities

Lead prospective buyers through a planned road map presentation & virtual demonstration about Oakwood Homes, Community, Model Homes & Homes Sites
Satisfy buyer questions, overcome objections, and secure sales contracts
Responsible for overall buyer satisfaction through regular follow-up and follow-through
Community Team participation
Address homeowner/buyer concerns throughout the entire process
Self-Prospecting (Realtors & Referrals)
Daily focus & and reporting on key success drivers resulting in closing the sale and writing the contract
Dedication and openness to embracing new technologies, specifically the HubSpot CRM system, and other tools

Benefits

Comprehensive benefits package includes Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP
Time Off benefits include Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, refresh, floating holidays, and parental leave
Home purchase discount
Tuition Reimbursement

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