New Home Consultant

M/I Homes•Austin, TX

13d

About The Position

M/I Homes, a renowned homebuilder with over 40 years of experience in crafting quality homes, is seeking a dedicated individual to join our team as a New Home Consultant. Founded on the principles of exceptional customer service, M/I Homes has helped over 140,000 homeowners realize their dreams across 17 markets nationwide. As a New Home Consultant, you will play a key role in guiding our customers through the homebuying journey. Your responsibilities will include showcasing our product features, floorplans, and designs to match the specific needs of each customer. You will serve as a trusted advisor, collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.

Requirements

Associate’s degree preferred but not required. Equivalent training in sales and marketing
Minimum 2 years of new home sales relevant experience in the housing market with a demonstrated track record of success both in sales volume and customer satisfaction
Goal-oriented with ability to balance individual and collaborative team work
Exhibits adaptability, confidence, creativity, resiliency,
Self-motivated and customer-service oriented
Strong communication including active listening, observation, negotiation, selling and organizational skills
Proficiency in computer skills and willingness to adapt to new technology
Weekend work required
Comfortable working outdoors in varying weather conditions
Must have a personal cell phone for business use and a valid driver’s license
Ability to demonstrate homes with multiple levels and varying stages of development

Responsibilities

Convert visiting customers to new home communities into future homeowners
Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships
Ability to achieve monthly, quarterly and annual sales and customer service goals with minimal supervision
Stay informed about market trends and competitors to maintain M/I Homes' industry-leading position
Educate potential buyers on M/I Homes' offerings, community advantages, financing programs, and more
Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing
Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process
Maintain M/I Homes' brand image by monitoring community appearance and home maintenance